Warsaw Modlin Airport

Not Verified | Small airport not staffed to cope with volume of passengers, long queues for security and even worse for passport control. It took over an hour to get through both checkpoints. We nearly missed our flight to Manchester arriving at the terminal 1hour 25 minutes before flying at 13.30. There was another Ryanair flight to Stansted leaving at 13.40, with only 3 passport booths open to cope with over 350 passengers.

Not Verified | Why would an x-ray security guard be so rude? He asked where I came from and I answered Norway. Surprised by the answer, he asked again with contemptuous facial expressions, "Norway?" I think he didn't like my appearance because I wasn't blonde and blue-eyed. His repulsive and sarcastic looks, his looking at my appearance and asking me again if I was from Norway. Are these behaviors really humane? Why do you marginalize people? Who are you to judge someone else by their appearance? Almost all the comments I read are full of negative experiences. I hope an official takes these complaints into consideration. I will not use this airport again.

✅ Trip Verified |  This review is about the security staff, which is being particularly rude during luggage check. I forgot to put the perfume into a see-through bag so when I got it out of the backpack he took it and started screaming at me “what is this?!” as if I was committing and offence, then he threw it against the tray on the counter which could have easily brake the glass bottle. I consider this behaviour as unprofessional and unacceptable.

✅ Trip Verified | Worst airport I have ever flown from. It's tiny, not fit for purpose (they had to build a restaurant outside), not enough seating area, staff (especially security) are not trained to do their job, they can't speak English, they are rude and arrogant and will shout at you in Polish (?). Airport is equipped with outdated security tools, it feels like 2002 just after WTC attacks, be prepared to take off your shoes, belts, jewellery, take out your laptops, phones, keys, throw away all your drinks, and get shouted at in Polish.

Not Verified | The staff working at this airport is the worst ever, especially the security control. Rude, aggressive, incapable of helping out when you are travelling with children, abusing their authority and power. I am really disgusted, I travelled from Modlin in many occasions and they are always rude and bad mannered, it's a very bad business card for Poland, shame on you. The airport is also small and dirty, but this is secondary compared to the rudeness and unprofessionalism of the staff.

Not Verified | Worst airport ever. Small, dirty, very expensive. But the worst thing is the staff who work there. Rude, aggressive.

Not Verified | Uncomfortable, poor facilities, dirty and crowded. Dirty smelly toilets. Such a shame at the end of our trip as for the rest of it, I found Poland to be so clean and pleasant.

Not Verified | Very unpleasant and rude member of staff with an attitude during airport security process. I witnessed him making rude comments to the person in front of me such as “if everybody was taking as long as you we would have been here all day” and telling him to hurry up. Then was again making unpleasant unnecessary comments when it was my turn.

✅ Trip Verified | This was our second time using the airport, both extremely disappointing and frustrating. We have travelled to many other airports in the past and never been treated as bad as this airport. I understand that travelling can be difficult and dealing with customers is not an easy task, but the way those people treat others is unreal. I wouldn't dream to speak to an animal the way they spoke to us. All because we couldn't buy a plastic bag (as the machine wasn't working). I will definitely make everyone aware to never use this airport in the future! Worst experience ever!

Not Verified | Highly not recommended for everyone willing to maintain their sanity before/after a long journey. A very small space crowded with an awful lot of people. To access the restroom you have to stand in a long line, free Wi-fi is provided for only 20 minutes unlike in most airports, and then you have to bother trying to reconnect. Almost impossible to find a seat while waiting for your flight and for obvious reasons impossible to maintain any social distance. All the prices are in polish currency, not in euro. Some of the shops where you can buy cigarettes in single packs, not blocks, for example, are still closed around 9am. Prices are super high. Very bad, probably the worst of European airports I've seen so far.