Thankfully I had not read reviews on Etiuda before arriving there today. Can an airport seriously get away with this monstrosity in the 21st Century? And with this your final impression of Poland surely their tourist board would do well to petition for a shut down. Small the one shop/kiosk was closed and there was no service from the staff. Have to say we were lucky in that the flights were on time and the shambolic queues did not get out of hand. But I can imagine on a bad day. Just watching people faces as they entered the departure 'lounge' proved to be entertaining in a sick sort of way but if you didn't laugh you'd cry.