Verona Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 33 reviews
3/10
No Skytrax Rating
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2/10

Verona Airport customer review

Verona airport is a nightmare we had to wait 2 hours for our luggage on arrival and when the hard top cases eventually turned up they were smashed and we had to spend our week trying to get more cases to go home with. We took out insurance only to discover that after £50.00 excess on our insurance we probably will not get our money back.
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2/10

Verona Airport customer review

Apart from the marked overcrowding in the check-in and departure areas noted by other reviewers Verona airport is also noted for very slow delivery of luggage from incoming planes to the baggage reclaim areas. On a very recent trip they also failed miserably to get all the luggage onto our outgoing flight in time for its scheduled departure. In consequence we lost the departure slot and were delayed for a further hour and a quarter all cooped up on the plane before the flight was re- routed and able to get away. The return trip check-in contributed to this because only two desks were initially available for the passengers on our A300 and the queues extended outside the terminal building. This experience has certainly put us off flying via Verona again.
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2/10

Verona Airport customer review

I was surprise do not see any comment on this airport. Due to business reason I often fly from Munich to Verona. The Verona airport is basically a business airport and used on winter by many charter airlines that bring many north Italians to the warm islands of Maldives and to the Caribbean. The terminal is modern and clean with a good organization and nice shops and restaurants. The connections to the city are also very good.
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