Venice Treviso Airport

Not Verified | Nice quiet airport, however departing to East Midlands yesterday was unbearable. Crowds were left waiting in a very humid area at the bottom of the stairs, no air con on. Passengers were all complaining about the chaos and safety. Minimal seating. Most were standing.

✅ Trip Verified | This tiny little airport couldn't be any more crowded or inadequate for its traffic. Underseated, understaffed. And the most frustrating thing is the amount of space wasted on trying to sell perfume and other duty free (when no one cares to buy it), while people are all crowded around sitting on the floor in the terminal. Food costs were highway robbery (even in comparison to other airports) and lines were so long it was frightening. The only good part was the security agents who were friendly and less stressful than in most airports.

Not Verified | Good little airport, takes very little time to get through to the gate, not much seating at the gate so don’t go through too early. Good shop. What more do you want?

❎ Unverified | No sense of organisation. Only few staff for security control and loads of departures at same time slot. People arriving to this huge queue 5-10 minutes before flight departure knowing that will be fast tracked without paying. If I knew better I would do the same and arrive late to the airport.

❎ Unverified | Treviso airport is utterly chaotic. Possibly the worst I have ever been through. Staff impatient and rude, exit to departure gates totally inadequate for the amount of people travelling at busy times. We almost missed our plane despite the fact we were at the airport two hours before our flight left - the queue was simply at a standstill. I will never ever go to this badly organised airport again in my life. Marco Polo is much better!

Awful airport. Just not up to the job. Unable and seemingly unwilling to cope with the passenger numbers passing through. We use Ryanair alot but having experienced this dreadful airport twice I'm afraid our next trip to Venice will be with another airline which used Marco Polo Airport as we are not prepared to suffer Treviso again.

Venice Treviso airport offers a poor experience. We were guided to a room containing Gates 7, 8 and 9 and this was packed with people who didn't had a clue where to queue. Every flight that was scheduled in this room boarded after the time shown on the schedule. No wonder since all the passengers of 3 flights where boarded by a crew of only 3, of which no one was in a hurry to provide us with any information. This was the smallest, ugliest airport I have ever visited by far. Wouldn't recommend it to anyone.

Horrible airport. Very small from the visitors area to inside. The waiting was acceptable as we arrived early and found some chairs but due to the high volume of travellers and the size of the airport, it was packed the whole time. The very big problem was once the boarding was due to start. As we were travelling with Ryanair (90% of the flights of this airport are operated by them), we arrive to the gate 30 minutes before and started queuing as we wanted to avoid to give our bags away (landing in Stansted so we had in mind to avoid any further delay). As the space for the gates is ridiculous, hundreds of people were totally stuffed in a very small room (4 gates). 15 minutes before the departure there were people in the room, stairs and the floor above. I'd say it was even dangerous as the electric stairs were even stopped and every centimetre was occupied. Travellers started skipping the queue as they didn't have physical space to wait and we ended up giving our bags away when other people that arrived in the queue 25 minutes after us just went through boarding with their bags and free of trouble. Ryanair staff totally overwhelmed and unable to handle the amount of flights departing at the same time (I don't blame them though). Avoid this airport as much as possible. I won't recommend to any of my friends or family.

I needed special assistance and I received excellent service from the very helpful staff providing this service. Friendly, helpful and very efficient, they made my experience very satisfactory. Nothing was too much trouble for them and I am very grateful.

As others have said, arrival is fine but the staff are not the friendliest, especially considering how polite and friendly Italians are in general. I'm pretty shocked looking back through the reviews that little has changed in terms of the chaotic departure situation although people have been complaining about it for at least the last 6 years. The gate is displayed very early (in my case, an hour and a half before departure) and once you go through passport control there is no information and you are cramped into a tiny confused space with the passengers from other flights and effectively no facilities. The only thing that seems to have changed is that the escalators have been turned off since they would be dangerous as there would be no room to get off. If you are fit and healthy and don't mind unpleasant crowded conditions it's pretty awful. However, if you are elderly, frail or travelling with young children Treviso departures would be awful and I would recommend you avoid it at all cost. The toilets I used were OK and I suspect that the staff are suffering as a result of inadequate facilities and the consequential frustration of passengers. However, that doesn't take away the fact that this airport does not have adequate facilities for international air travel.