Varadero Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 4 reviews
4/10
No Skytrax Rating
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1/10

"Very disappointing"

(Canada)

Not Verified | Flight was delayed 7 hours and representatives are running away from passengers asking for help. They overprice necessities like bottles of water so everyone in this delayed flight is stranded here with no food or water, and representatives are ignoring us. No one speaks English and those who do refuse to help. Very disappointing
Experience At AirportDeparture Only
Date VisitDecember 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

"not much has changed"

(Canada)

Trip Verified | We have traveled through Varadero airport on a number of occasions in the past. In some respects not much has changed. I'm pleased to see more x-ray scanners at security. This alleviated one of the major and very uncomfortable bottlenecks. My concern and a very unpleasant discovery when we arrived home was that our checked luggage had been opened and a number of items stolen. It's sad that Cuba has become another place where you need to be alert. Please take care of what is placed in the checked luggage.
Experience At AirportArrival and Departure
Date VisitFebruary 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
2/10

"slow as possible staff"

(Canada)

Unverified | Arrival. Slow staff, 50 min waiting line for clearance. Completely spoiled staff. Staff demonstrated full ignorance to the time matter. Demonstratively search 85 plus years old women with hand metal detectors. Poor women barely couldn't stand on her feet. Departure. The same as slow as possible staff, doing as little as possible with demonstrative I do not care attitude. Confiscated umbrella from retirement age women. Refused to give written confiscation notice, and when protested, all 10 officers on the place told her that they do not speak English. Is Varadero International Airport, or place where law and order does not exist. What a shame. Spoiled vacation. Spoiled image of Cuba.
Experience At AirportArrival and Departure
Date VisitOctober 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
7/10

"fairly clean and overall well maintained"

(Austria)

Varadero is a small airport catering mostly to vacationers from North America, Europe and some neighbouring country. It has only 4 airbridges. When my flight (AC from Toronto) arrived, we had to wait for about 10 minutes on taxiway until some other aircraft left. After deboarding, it was smooth. Only 3 mins wait at immigration. Right after immigration, you have to go through security, which I found odd for incoming flights. But the officers were quite relaxed. Baggage was already out when I arrived at the belt. Airport staff unload it from the belt and demand a baksheesh for that. Outside arrival is a small taxi stand and a currency exchange. When departing, check-in was quick and efficient (AC, but handled by local airport staff). Long lines at immigration as three international flights were departing shortly after another. Officers fairly slow (though friendly), it took us 40 mins to clear. Security check behind immigration was quick. Departure hall offers sufficient seating, a few snackbars as well as duty free and souvenir shops where you can blow your remaining CUCs. Airport was fairly clean and overall well maintained. There is no wifi.
Experience At AirportArrival and Departure
Date VisitJanuary 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes