Valencia Airport

Not Verified | Beware of the awful Ryanair hostesses. The airport is small but fine. The real hustle are the Ryanair hostesses at the gate. Truly horrible experience. Make sure you stuff your pockets with any excess item, they will charge you almost 50 euros for a tiny purse without giving you the time to reorganize your backpack. Even threatening that you will miss your flight if you don't pay. Terrible.

Not Verified | On the 20th of November 2021 I was on the phone to my friend who was having issues with a passenger locator form for arriving in Scotland. The way the staff at the check in desk spoke to my friend was a down right disgrace and in other airports would such mannerisms be accepted! The staff would not provide any help to my friend and would also not speak to myself over the phone who had flown out of the airport 3 days prior! This is an absolute disgrace and as an airport you should take immediate action! Only for a kind passenger who over heard the matter would still not be sorted! Then proceeded to go to security where the security decided the throw about two expensive laptops! 0/5 experience! Would love to see their reaction if we treated them the same in any of our UK airports!

Not Verified | We departed Valencia Airport. Because of an injury on my leg I used a crutch. I could not go through the normal security port, so I was let through a separate door. It took more than 5 minutes to explain my situation to a lady at security because she only spoke Spanish. I asked twice if English was possible. But she kept on speaking Spanish. When I was at the security a man checked me, again only speaking Spanish. I told him 3 times that I didn't understand him and asked if he could speak English. But he kept on in Spanish. Then he took my crutch and put it through the scanner. I was sitting on a chair, and then he pointed to me to stand up. That was not possible without my crutch I told him, so I kept on sitting. At that moment I refused to listen any longer to him, or trying to understand what he wanted. If he was that stupid, and kept on speaking Spanish I no longer wanted to cooperate. I made that very clear to him. Then he let me go. I understand that I was in Spain where people speak Spanish, but I don't understand that employees at an international airport can't speak English. That's completely ridiculous! I visited many airports, big and very small, in the world but never ever was at an airport with such unqualified staff as in Valencia.

✅ Trip Verified | I find it absolutely ridiculous that in 2019 airports as popular as that of Valencia do not yet offer water fountains to refill your water bottle. Sort this out for the sake of the environment.

✅ Trip Verified | Make sure you don't arrive at this airport after 11pm or you won't have public transport available. Paid 22 euros to get to my hotel, never thought this would happen.

Not Verified | Very rude and not very helpful security staff, they need lessons in diplomacy. Bad attitude in general. I will avoid this so called airport in the future. Like us all, change your jobs if you hate what you do.

Not Verified | Very unfriendly staff at security. My iPad and my husband's laptop nearly fell from the belt as the bags and trays were piled together. My husband had to collect our suitcases, bags and trays and was rushed by the security staff. Also the staff just threw the empty trays behind without even caring if someone was in the way. Never experienced such an unfriendly service.

✅ Verified Review | The arrival: Very helpful and nice lady at the info desk who even spoke really good English. Helped with our train ticket to City center. The departure: the only thing I have to say is that the security staff are very grumpy and don't speak any English. Except from "boots" and "shoes". Some people didn't understand what they were saying. But apparently we had to take our shoes for a scanner check along with our luggages. Never ever had done this before in any airport.

✅ Verified Review | Friendly people here. Courteous and efficient staff. Every process was fine and smooth. This Airport is easy to reach from city center by metro. Nice small shopping area, good stuff and affordable prices. Better than bigger European airports with no doubt.

I usually fly from and to this airport and I have to say it's not an actual airport, it's an aerodrome. Has massive queues at check-in, security control and bagagge claiming, few expensive shops and restaurants and they usually close early, so there's no chance to have dinner there. The airport is relatively clean, though some bathrooms stink and there's a lack of seating, so most of times we have to sit on the ground. Also, the planes are usually parked at the aprons at the far end of the terminal so you have to take a bus to get there. There's free WiFi service too, but it's only for 30 minutes (with a data limit, so they become 5 or 8 minutes) and terribly slow. If you want a better Internet connection you have to pay a expensive fare and leave lots of personal information. But it has a good location near the city and you can travel to Valencia easily by metro or car. In my opinion, it's an aerodrome with some gates that is called airport, but it's your only chance if you want to visit the beautiful city of Valencia. So carry on and use the plug for charging you phone and distracting yourself, at least the terminal it's plenty of them.