Toulouse Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 46 reviews
4/10
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Toulouse Airport customer review

TLS is not likely to win any British awards for pleasing design but it did everything I needed of it. Arrival from AMS was a bit bizarre as the bags arrived on carousel #4 (national flights) except for some which for no apparent reason went to #5 (customs area) causing some consternation to my travelling companions. Car hire was smooth and the Hertz car park close to the terminal. Satnav struggles a bit with the many (ongoing) alterations to roads in the immediate vicinity of the airport. However it is worth the short journey to the very attractive city. The return journey involved a pretty quick check-in and fairly basic facilities airside but a pleasant clean bright environment.
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Toulouse Airport customer review

P Mills seems to be a little over the top surely? Never waited longer than 4-5 minutes to get a coffee / drink here and staff normally friendly - in a gallic way! And as to prices the coffee does NOT cost £4 as suggested below - £1.50 to £2 max. Toulouse may not be the best airport around but it is compact reasonably efficient and quick to get in and out of - which is the prime factor.
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Toulouse Airport customer review

I have used this Airport about 10 times now and every time without failure a mess up occurs. It seems the staff don’t have a clue what they`re doing or generally just don’t care. We've been shouted at and herded around like cattle from queue to queue almost on every visit. The staff seem to wait until the very last moment when the check ins are overwhelmed before opening another desk only causing further chaos amongst the already impatient travellers trying to jump the queue. Just had similarly bad experiences a few weeks ago and waited 20 mins to buy a disgusting coffee served by less than happy staff in a cheap plastic cup and charged around £4 for the privilege.
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Toulouse Airport customer review

Just don't understand the comments by Russell Berry. I frequently use Toulouse airport as a passenger every month or so and a visitor a few times a week. Don't have a clue what he means when he says it's an unhygienic airport? Found the toilets to be clean enough "for public toilets". And in general I have found the staff to be extremely pleasant. I often have a coffee there in the morning at one of the cafés generally the tables are cleared sometimes not just like at most other airports and I often actually feel sorry for the non French passengers trying to use their one or two phrases of French just to be answered by the staff in quite correct English all too eager to practise their use of l'Anglais.
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Toulouse Airport customer review

I have flown into Toulouse airport over 20 times in the past 4 years and must say that it is airy and functional. I would add though that the choice of shops is appalling for such a rapidly growing airport and being in France you have to put up with the usual rudeness of the staff especially those working for Air France. Even so it's a convenient gateway to the Pyrenees.
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Toulouse Airport customer review

A pleasant way to describe the size of this place is that it is compact. I do not mean to suggest that it is too small merely that it does not have either the space or the desire to 'show' much and that it is boring. Check in staff are fine on the whole and land to airside security staff seem pleasant enough although it helps to speak good French here as in most situations in France. The waiters and waitresses in the Bistro are a disappointment. The slowness of the service is matched by the poor quality of the food and drinks. The 'Business Lounge' is not sign-posted and there is the usual gallic attitude that seems to say 'I don't care and anyway I am only doing a job for which I get paid next to nothing so why should I care?'. It is an unhygienic place - the men's public toilets are generally dirty and unkempt the cafeteria tables are rarely cleared or adequately cleaned and the staff at the bar are rude and arrogant. The idea of 'service' is quite lost on these people. 'Welcome to the gateway to the South of France' but speak French and be ready to put up with second- rate food third rate service and fourth rate cleanliness.
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