"one of the best airports I've visited"
2 reviews V Novak (Czech Republic)
✅ Verified Review | Very nice airport. On arrival fast and smooth immigration procedure. Baggage was already on belts, when we arrived there. Good information about transport to Tokyo and well organised. On departure, our check-in took a bit longer (we immediately recieved a free candy from observant staff. Staff very friendly and kind and helpful. Plenty of shoping and dinning options with good prices. Very clean. Comparable to Haneda (second Tokyo airport), one of the best airports I've visited (if not the best).
Experience At Airport | Arrival and Departure |
Date Visit | September 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"a most impressive airport"
10 reviews A McNicol (Australia)
✅ Verified Review | We landed at the furthest gate of the satellite terminal but after 7 hours on the aircraft I welcomed the walk through a deserted facility. Despite the walk we went from aircraft to Limosuine bus stop in 30 minutes. Extremely efficient formalities and baggage delivery in a very clean and organized terminal. I struggled to believe how quiet it was on arrival at 6.00pm on a Friday. Departure on a Sunday morning was busier but equally quick. Overall a most impressive airport.
Experience At Airport | Arrival and Departure |
Date Visit | August 2017 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"excellent airport as usual"
19 reviews Laurent Charpentier (France)
❎ Unverified | Transit from Noumea to Paris: excellent airport as usual (5th time in Narita). The airport is clean, luminous with a lot of shops. I have appreciated the traditionnal stores and museum to taste Japanese culture during transit time. Narita is one of my favourite airports in the world.
Experience At Airport | Transit |
Date Visit | February 2017 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"everything is clean, tidy and orderly"
12 reviews Russell Taylor (Japan)
✅ Verified Review | First time using the domestic terminal 3 at Narita. Similar to the other two terminals at Narita that I've used previously in that everything is clean, tidy and orderly. Easy to understand and follow the directions and signposts and generally a stress free experience. It's a little far away from the city center in that it takes approx 60-80 minutes on the coach depending on traffic but once at the airport it's a fuss free and customer friendly terminal with helpful and calm staff.
Experience At Airport | Arrival and Departure |
Date Visit | August 2017 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"one of the cleanest airports"
12 reviews Hung Nguyen (Japan)
✅ Verified Review | I had a good experience at this airport which is one of the cleanest airports in my opinion. There are several types of food and beverages from Western style to Japanese traditional style which means everyone could find their favorite food in there. Another good point is duty free shopping mall, where many high quality products are sold. The immigration process was fast and comfortable for me. In future, I hope come back to this airport again.
Experience At Airport | Arrival and Departure |
Date Visit | August 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"Wonderful airport"
H Thompson (Singapore)
✅ Verified Review | Wonderful airport! If possible, I always try to transit in Narita on my flights from Asia to the US. I never worry about a short transit of 90 minutes. Narita is efficient, friendly and systematic, everything you would expect from Japanese service standards. The return transit to Asia is always 3 hours and I never tire of exploring the shops and cafes. Love it that € and $ are accepted. The wifi is easy to connect to and it is free and reliable. If only other international airports could follow the exceptional standards of Narita!
Experience At Airport | Transit |
Date Visit | August 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"works extremely well"
T Neyrinck (Belgium)
✅ Verified Review | Narita is clean, efficient, friendly staff, good signing. A perfect synthesis of Japan's well organized society. The airport is not very close to Tokyo, correct, but the comfy limousine bus services are very frequent, easy to use, and provide direct connections to the city's major hotels at affordable pices (28 USD / 25 EUR), with excellent free onboard wifi, and through a 60 minutes ride only. I spent more time reaching my hotels from LHR, JFK, CDG. Excellent catering when leaving through Narita T2, but better do so before than after security. Maybe a "grey" and somewhat dull airport, but do not be afraid of Narita, as an airport it works extremely well.
Experience At Airport | Departure Only |
Date Visit | June 2017 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"one of the best in the world"
19 reviews M Karim (Guatemala)
✅ Verified Review | I arrived into Tokyo Narita at 6:30 am and I was behind 300 people in the queue. But it took only 15 mins to cross immigration. Super fast service. After immigration I went the baggage claim and my bag was already there. All kinds of transport to go to the Center of Tokyo. Every where has signs, so it is easy to find everything. Free wifi working fine. Narita one of the best airports in the world.
Experience At Airport | Arrival Only |
Date Visit | May 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"tidy, spacious, modern"
15 reviews S Marks (Hong Kong)
✅ Verified Review | Tokyo Narita airport is clean, tidy, spacious, modern, something you expect from a Japanese international airport. The customs process was not particularly fast though. I spent more than 30 minutes queueing. All the signs are very clear and easy to understand nonetheless. The most important thing about Narita airport is that there are many shops offering loads of high quality, Japanese made snacks, souvenirs at exceptional price. That said, however, this caused a long queue at the cashier since many travellers are buying a lot.
Experience At Airport | Departure Only |
Date Visit | December 2016 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"staffed by friendly, knowledgeable people"
Frank Mauz (United States)
Narita Airport deserves the same 5-star rating as other great airports like SIN, HKG, ICN, HND, and just recently NGO, but gets unfairly criticized because of its distant location from the heart of Tokyo. The airport itself is excellent - three modern, clean terminals with effortless connection between, clear signage, showers, efficient immigration and customs. Good train and bus links to town, incredible variety of shopping options and staffed by friendly, knowledgeable people. What more can one ask from an airport? How about the Museum of Aeronautical Sciences located near the end of a runway, where you can see planes take off and land, as well as spend hours inside and see 20 aircraft outside.
Experience At Airport | Arrival and Departure |
Date Visit | March 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |