Tokyo Narita Airport

Customer Reviews

4 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 125 reviews
6/10
4 star Skytrax Rating
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Tokyo Narita Airport customer review

I use this airport at least once a year and I never have problems.It took me less than half an hour to go through immigration and the immigration personnel are very helpful and polite (unlike Europe (Manchester)). Luggage delivery at Narita is very fast and efficient. Narita is a clean airport plus the toilet are spotless. Unfortunately NRT is far away from the city centre and it took at least 2 hours from Tokyo. Overall I like this airport.
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Tokyo Narita Airport customer review

Arriving from Australia at Narita Airport on a Monday evening was like coming home to old friends. The Japanese are unfailingly polite and efficient. I was surprised then to find only two immigration officers stamping passports for non Japanese arrivals. At one stage I counted three hundred people standing in the queue with only two control points. This was clearly a regular occurrence because someone had thoughtfully posted time waiting signs at various points: eg "90 minutes from this point. The fact that the check in desks do not open until ninety minutes before departure is a nuisance for departing passengers. It often takes some organisation to get to Narita from Tokyo and this means a long wait with luggage in hand.
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Tokyo Narita Airport customer review

Been through this one over a dozen times and apart from the cost of getting there from Tokyo it's a very nice airport with plenty of space and facilities. The Keisei train line is definitely the best choice to get there the most affordable and certainly fast enough even if you don't get the Skyliner which is a bit more costly. When departing from Japan if you want to get rid of your luggage as soon as possible you may prefer taking the bus in downtown Tokyo Narita bus terminal where you can check-in before you get on the bus.
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Tokyo Narita Airport customer review

Narita Airport is generally nice. It's fully equipped with restaurants lounges entertainment stores even a large bookstore. The ambience is also quite good and adds a hip-hop modern touch. Still the drawback is its distance from central Tokyo. Without special transportation service it would be pretty hard to get there. Overall I'd give it 4 stars out of 5.
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Tokyo Narita Airport customer review

Actually the limousine bus from Yokohama should be around 3800 yens not 38000. Also there are about 5 or 6 ways to reach the city from Narita and unfortunately Narita Airport is about 2 hours from any in Tokyo or even 3 hours. But it is worth it.
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