Tianjin Binhai Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 8 reviews
3/10
No Skytrax Rating
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1/10

"callous treatment of passengers"

(Singapore)

Trip Verified | I feel compelled to write this review because the bathrooms at this airport when I flew out this morning 19th Sept 2018 about 6-7am are easily the worst I have seen in my entire flying experience of ten years. The ladies bathroom close to gates 102 was not only stinky, every single stall was clogged and unflushed. It is disgraceful for an international airport to maintain such pathetic standards. I have seen the railway stations at Tianjin better maintained. There were zero staff taking care of maintaining the restrooms. This being an international airport, I was so horrified to see this level of callous treatment of passengers. When they announced my flight would be delayed. I really prayed that it wouldn't be too long. The airport guys ought to be ashamed!
Experience At AirportDeparture Only
Date VisitSeptember 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
8/10

"positively surprised"

(Germany)

Trip Verified | I was twice in Tianjin Airport. First time it was domestic flight, the second time it was an international one. I was positively surprised about the airport and its open and bright architecture. No signs are missing, very straightforward, as well as very good shopping and food opportunities. I flew the second time with Air China and I would have appreciated it, if the airline provided permanent open check-in desks but they didn't. So if you are too early as I was that time you have to wait until the desks are open to drop your Bagage. All in all a quite good experience.
Experience At AirportArrival and Departure
Date VisitMarch 2018
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"lounges are uncomfortable"

(Thailand)

Verified Review | All flights are delayed from Tianjin airport. No information about departure time. Lounges are uncomfortable. Check-in for International bad design and only open 2 hours before a flight. Would recommend to go to Beijing although as most Chinese airlines/airports they will have delays but at least you have something to look at there.
Experience At AirportDeparture Only
Date VisitJuly 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
na

Tianjin Binhai Airport customer review

(United States)

The most terrible airport I have ever had the displeasure of visiting. Stuck here for 5 hours when flight was delayed a fate I wouldn't wish upon my worst enemy. The entire terminal was ridiculously hot no AC in the summer! The excess of people plus the sunlight streaming in from the glass walls made it unbearably hot. Bathrooms were okay in terms of cleanliness but because there are so few stalls expect to wait in line. The one restaurant served terrible overpriced food. Noodles there were foisted from an instant noodle packet. Just awful. The stores have no variety. You want in-flight snacks? Too bad the only thing they have curiously is chocolate. I ate so much chocolate I was sick. The VIP/first class lounges are a joke. They're temporary spaces with temporary walls enclosing the size of a closet. You can see the whole room just passing by. The lounges probably were a closet in a past life that were hastily assembled to be a "lounge" at the last minute with little standards of or consideration in quality. They just stuck a few couches in a closet. Worst of all there are no working outlets in the terminal so good luck if you want to charge your laptop tablet or phone. There is a stand with adapters for charging phones but it's only compatible with weird Asian phones. The few outlets on the wall don't work. Overall it was a horrible experience. Again the entire place was hot enough to kill you.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Tianjin Binhai Airport customer review

(Australia)

The International Terminal seems and feels like a temporary after thought. There is a major expansion of another terminal building next door so maybe proper facilities may exist later. As it is the check in area is separated totally from the rest of the airport requiring everyone to show ID to walk through a door to go through a customs area before actually checking in for the back end of the row of counter. Then you retrace your steps to access the immigration area before the typically cramped security screening which only had two of the four points on duty leading to a long wait in line. Once through the main terminal area is obviously a temporary scenario by the way the duty free shop acts to block access to the other gates. However the toilets were clean and respectable the food and beverage were not too bad and the shops were okay to browse through.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Tianjin Binhai Airport customer review

(New Zealand)

The new terminal is a big step up compared to the old one but still it does not give the passengers a warm feeling. It's big and but feels small crowed and untidy comparing to Incheon Int'l airport. Most of the facilities are not well designed. Signs are confusing and some do not make sense. Most staff are unfriendly. International departure area is not an open design: passenger need to go through a door to check in at the counter and if you want to come out you have to go through the same door again totally unnecessary. Seems that the Chinese has long way to catch up with the world standards.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Tianjin Binhai Airport customer review

(Australia)

Arrival from and departure to Shanghai. I hadn't been to Tianjin for 15 years it's now one of those standard new Asian airports : all sweeping steel and glass and marble. It's easy to navigate and check-in and security are quick and efficient. There's cheap Internet access airside (landside too but it was down) and reasonable food options on both airside and landside. There's lots of room and seating and airport as a whole and the toilets are clean. A metered taxi to or from the city is around RMB 60. My only criticism would be the flight announcements: they have one of those computers that says "Fliight xxx from xxx to xxx is now checking in at gate xxx". I don't know why these computers have the "From xxx" bit in China: you're in Tianjin (or wherever) so it's pretty obvious where the flight is from. The computer couldn't pronounce Tianjin which made this even more irritating: you'd have thought they could find a computer that could pronounce the name of their own airport. But otherwise it was lovely.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no