Thessaloniki Airport

Not Verified | The Fast Track for Business Guests is used by employees of the airport who think they have the right to move forward without asking. I have been flying out of SKG many times this year and this seems to be routine practice to have the paying customers wait in line since the employees consider themselves as being entitled to have priority. Fraport should definitely change this practice!

✅ Trip Verified | Despite enjoying a very relaxing holiday in Greece, the experience was ruined by rude immigration staff at Departures. As I walked through the metal detectors, the alarm did not go off. I think this upset one of the immigration officers so she then rudely said random selection. The man politely swabbed my hands but did not like the fact that I was collecting my belongings. This is because I knew that the result would be negative. The woman was very unpleasant. In the departure area the airport is very clean and the shops are kept tidy. There was enough seating in the gate area.

✅ Trip Verified | Airport is clean, has good shops, great seating area and has clear signs. However, the thing that annoyed me the most was the fact that in the entire terminal you could literally (i counted) just find a total of five power outlets -that should really be something to be improved, so watch out for that.

✅ Trip Verified | The airport is much better than before after the construction of the new terminal and the renovation of the old one. Much cleaner, more shops, better signage etc. However the passenger experience is affected by the lack of jet bridges and the use of buses for going to and from the aircraft. The buses are hot in the summer and cold in winter and they are probably unsafe during the pandemic. If jet bridges cannot be added, then passengers should be allowed to walk to and from the aircraft with buses used only during poor weather. The external spaces also need some greening up and better maintenance.

Not Verified | Lovely airport with friendly staff. Small with good facilities. Felt safe during Covid. Small selection of cafes open. Decent number of seats throughout. Clean bathrooms. Overall great experience.

✅ Trip Verified | No luggage carts. Nowhere. Drop off time unflexible short at 2h before departure. Fraport allows 23h before departure. Toilets don't do a clean impression. Airport is a major construction site. Whereas staff demands wear a mask, most of them dont do it properly (half worn mask). Security distance between passengers not respected at all. Good spacy Layout. Modern impression. Good connections to PT (shuttle to KTEL Intercity Bus) and Highway.

✅ Trip Verified | Arrival and departure straightforward, all staff friendly. Departure lounge clean and tidy as well as the toilets, no problem getting a seat in departure lounge at 11am. Have been using this airport for 14 years and over the last 2 years there have been excellent improvements.

✅ Trip Verified | Thessaloniki Makedonia airport is probably Greece's second largest airport and the main entry point to Thessaloniki, Halkidiki peninsula and the rest of Macedonia. The airport can be reach by public bus from the city center and the coach terminal and hopefully it will be accessible by metro in a couple of years. This airport is improving gradually. A new terminal is starting to get built next to the actual one. This airport is not very big but it can be crowed during summer peak times. The was no major line ups at check in and security at the time that I went. There is a good selection of shops and the duty free shop is big. Boarding is done only by bus but they are very fast and efficient for that process. I believe that Makedonia will get better over the next years.

Not Verified | One of the worst airports I've been to, if not the worst, and I travel a lot. The biggest issue is with unqualified staff, especially working in the gates. I understand that opening the luggage is a normal procedure, but the woman checking mine was rude, barely speaking English, she took out almost all my belongings, throwing my lingerie outside, so basically everybody could see my pants and bras. She was completely confused, didn't know what and where she was looking because she was searching on both sides of the luggage trying to find something - anything in fact. In the end she has thrown out my cream (which was way less than 100ml and you could see that, but had more written on it) and took out the sweet (mastiha sweet vanilla) and wanted to throw it for unknow to me reason. It all took so long that other staff got involved and stoped her. Completely disorganised airport with unqualified staff.

✅ Trip Verified | Probably one of the worst airports ever created! I come from Greece but live abroad and every single time I come back I come across the chaotic terminals of Thessaloniki. Toilets have no paper, are dirty and overcrowded. There are immensely fewer seats than the people here (just now writing this review, a family in front of me also said where are all these people going to sit?). People who work here are super unfriendly and believe that there is common sense knowing where everyone suppose to go or do. If you can come to Thessaloniki by car, boat or parachute, choose this rather than coming through the airport.