Tel Aviv Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 78 reviews
5/10
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4/10

Tel Aviv Airport customer review

On arrival I queued for about 10 minutes at passport control to be told that the same person had processed me coming into Israel 2 years ago. On the way out the Air France check-in was appalling but the security was pretty easy and friendly. They have to ask you the questions which they do and the whole thing again took about 10 minutes. The young lady who inspected my bags was pretty friendly and it took me about 10 seconds to re-pack them so no big deal. Then going through the personal security took about 5 minutes max - everyone was firm but polite so no problems. One of the security girls apologised for the delay. Tel Aviv will always be a unique airport because of the security situation but I had no problems with any of the security questions being asked or the way in which the people concerned asked them.
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3/10

Tel Aviv Airport customer review

Takes ages to walk through the airport. Now I know that getting to departure gates can more often than not involve about a 10 minute walk but at Ben Gurion airport you need serious walking boots! Lots to keep you entertained once you have passed through passport control - the final passport control that is after all the security checks. Having said this no sign of an internet cafe anywhere - wireless access available but I was not travelling with a laptop. Was at Tel Aviv Dov Hoz airport also on 23rd June and its a shed! Do not arrive extra early for your flight as there is nothing to do here whatsoever and has very limited seating so you could end up just standing around in a one room very small building.
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4/10

Tel Aviv Airport customer review

The longest walk! Tired from Atlantic flight walk to passport control seems forever. Why didn't they think about a train when designing it. On the good side modern and airy good food and nice stores.
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4/10

Tel Aviv Airport customer review

Flight to Amsterdam with KLM departing at 5.30am. TLV Ben Gurion airport is easy to navigate although one must factor in time for the obligatory supplementary checks prior to check-in. Even at 4am the main gate area resembles a shopping mall. Plenty of shops and things to keep one occupied for sure. The Dan lounges are clean and well stocked with friendly staff.
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5/10

Tel Aviv Airport customer review

New terminal 3 (used by most airlines) is very clean and spacious. A big number of check in counters. Lots of Duty Free shops and food & beverage facilities. Modern and very pleasant terminal! the lounges are luxurious.
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5/10

Tel Aviv Airport customer review

The new Terminal 3 is a vast improvement from the old Terminal 1. I have arrived and departed through here 6 times in the last few months. I have been impressed by the airy design of the building and the efficiency of the process both arrival and departure. You expect intensive security questioning and although some questions may seem irrelevant they know what they are doing. You have to allow three hours when travelling through any major airport mainly because security queues are so unpredictable. Take a good book! Duty free is quite expensive.
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5/10

Tel Aviv Airport customer review

Extremely impressed by the facilities at the new terminal three with stunning architecture an excellent array of shops and a smoking room provided at the end of each of the four piers. Quality of check-in was somewhat poor .
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1/10

Tel Aviv Airport customer review

Having travelled to 45 countries I have never been so ill-treated as I have when I left Tel Aviv. The questions were ridiculous and went on for 45 minutes! Why is my passport photo so old? (passport is 9 years old) why have you been in Tel Aviv for 6 days which museums have you been to? Why have you a Dubai and Bahrain passport (I know someone teaching there) Why was he teaching there? (i don't know it's good money!) why have you so many disposable cameras? (just do) why didn't you take any pictures (because friends did) who are these friends do you have receipts for museums and accommodation do you have brothers and sisters. This went on for 45 minutes by Head of Security. Then had to go to a room and empty wallet and take off my belt so they can be searched. I'm not unhappy about the last two things but the questioning was rude insolent and discourteous.
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