Tel Aviv Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 75 reviews
5/10
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2/10

Tel Aviv Airport customer review

(France)

The security check is a shame for this country and a veritable nightmare. After one week of tourism in the country going back home to Paris I had the worst time ever in my whole life at security check and practically missed my flight. No one was talking to me nor explained anything I had to wait for my luggage to be checked for half an hour while people from the check-in counter were closing 20 meters away. They checked all the luggage even for nothing and despite scans did not reveal anything. This is very sad and annoying. This just convinced me of never returning to that country even though I liked it very much.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Tel Aviv Airport customer review

(United States)

Scrutiny was before check in for the El AL flight to Tel Aviv; yet arriving and passing thru the customs etc easy and fast. Train station is right underneath the terminal taxis are just outside with a dispatcher so no scamming. Everything went very smoothly. Leaving the country arrive at least 3hrs early though especially if you are flying El AL; there will be questions and luggage search for all but mine was all done in 20 min or so by friendly people - still 2 more security checks to go thru (unless you're one of the "lucky" ones to be singled out for extra security then it could be a hassle). Lots of stores eateries; caution for spotters though; refrain from taking pictures of the planes etc - very modern and up to date functioning terminal.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Tel Aviv Airport customer review

(United States)

Inbound from Zurich on Swiss and outbound on Lufthansa. My arrival into Ben Gurion couldn't have been easier cleared customs in about 10 minutes bags were waiting at the carousel and walked right out of the terminal. Leaving Ben Gurion was another story. Arrived at security 4 hours before departure was turned away and told to return in 30minutes because we were too early; 3 hours prior is just about right FYI. Went through the first two of three security checks before checking in with Lufthansa. I was told I had to check all liquids cannot carry them on. At the third check in after my carry on bags went through X-Ray I was asked to step aside for a hand inspection of my two carryon bags. The instant oatmeal packs Glucose Tabs (I'm a diabetic) and my meds in their prescription bottles (6 bottles actually) caused the inspector to call her supervisor who told me that I had too many meds and could not bring them onboard with me. I could not believe he was actually suggesting that I put prescription meds in my checked luggage that already had been checked. I had two choices leave my meds behind or go back to the first security area and ask for a cardboard box place my meds inside and check the box as luggage. The supervisor was nice enough to allow the security agent to accompany me to help me bypass the very long lines. I was allowed to take with me two days worth of meds. From start to finish it took 2.5 hrs for me to get from the front of the airport to the business class lounge this included the added delay of checking my meds. I'm happy to say my meds and luggage made it in one piece! I still don't understand how prescription meds can be a security risk.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Tel Aviv Airport customer review

Terminal 3 is spacious and works like a dream. Security is an issue but we know how important psychological profiling is - efficient and quick in the pre check in area. At least the airport is designed to take all this into account and the hand baggage X ray is more relaxed then anywhere I have seen and the fact that you can pack as much liquid as you like means that panic attacks over the size of your sun cream bottle don't exist. Departure lounge with a massive cetral waterfall from the domes ceiling is clean spacious attractive and relaxed with good shopping. Free wireless internet is brilliant-. I have got from door to gate in 10 minutes with hand baggage and 20 with cases and still been through the most thorough security check.
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1/10

Tel Aviv Airport customer review

Took me an hour and a half to get through the 'krypton factor' type questions bag scans unpacking and packing again etc. I understand that they want to be sure of security but it is completely unacceptable for it to take this long to check in and get through to departures. My bags were unpacked and searched twice and somewhere along the lines of having my hand baggaged unpacked and scanned they managed to lose a diary of very important meeting notes. Nightmare.
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1/10

Tel Aviv Airport customer review

I spent nearly an hour and a half of having every souvenir scanned by their new little blue toys! They even took an Armenian clock away to put batteries in to see whether it works! I hated every minute of it. I understand where they are coming from but drop the arrogant 'we have power' attitude. It spoiled an otherwise remarkable holiday. The only friendly person was the young lady who came to me whilst standing in a long line waiting to have my luggage scanned. Asking questions upon question - didn't believe it was me in my passport photo but my sister who stood next to me. Even my sister had to answer a ton of questions. It is crazy. I'm leaving the country and want to cause chaos now - when I'm leaving? The night before it took me 4 hours to pack my huge bag. Just for them to rip open every bubble wrapped magnet plate cup etc I bought. To then be told "oohh we'll help you pack it back". Then they bring me this huge huge piece of bubble wrap but sorry we don't have a scissor. I nearly exploded! Then onto the boarding area. To be told I'm overweight with the luggage. Start unpacking. Which I did. Stuffed it into carrier bags. Then my 4 pieces of hand luggage and I proceeded to departures. To be told to unpack everything again! What are they looking for?
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3/10

Tel Aviv Airport customer review

Sometimes during security checks in TLV your bags and suitcases can be taken away from you for some minutes as they scan them in other rooms. My advice is to check that everything is still in your bag when it comes back because they empty the bags away from you before scanning them and put things back by themselves. The lost and found office has only one part-time English speaking worker and is rings busy most of the time. They really completely emptied all my bags scanned every piece and I was body-searched too. This was about 50 minutes long. The staff was nice smily and efficient. I was even escorted to skip the regular security checks (so I did not need to queue) once the 50 minute check was over.
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4/10

Tel Aviv Airport customer review

On arrival I queued for about 10 minutes at passport control to be told that the same person had processed me coming into Israel 2 years ago. On the way out the Air France check-in was appalling but the security was pretty easy and friendly. They have to ask you the questions which they do and the whole thing again took about 10 minutes. The young lady who inspected my bags was pretty friendly and it took me about 10 seconds to re-pack them so no big deal. Then going through the personal security took about 5 minutes max - everyone was firm but polite so no problems. One of the security girls apologised for the delay. Tel Aviv will always be a unique airport because of the security situation but I had no problems with any of the security questions being asked or the way in which the people concerned asked them.
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3/10

Tel Aviv Airport customer review

Takes ages to walk through the airport. Now I know that getting to departure gates can more often than not involve about a 10 minute walk but at Ben Gurion airport you need serious walking boots! Lots to keep you entertained once you have passed through passport control - the final passport control that is after all the security checks. Having said this no sign of an internet cafe anywhere - wireless access available but I was not travelling with a laptop. Was at Tel Aviv Dov Hoz airport also on 23rd June and its a shed! Do not arrive extra early for your flight as there is nothing to do here whatsoever and has very limited seating so you could end up just standing around in a one room very small building.
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4/10

Tel Aviv Airport customer review

The longest walk! Tired from Atlantic flight walk to passport control seems forever. Why didn't they think about a train when designing it. On the good side modern and airy good food and nice stores.
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