"the worst airport experience"
Wade van der Westhuizen (Australia)
✅ Trip Verified | This has to be by far the worst airport experience. I arrived 3 and half hours before my flight and still nearly missed it. The customer service is incredibly rude with no concern for anyone. You need your passport checked 6 times just to board the plane. When you first queue to have your passsport checked, there are 9 people standing around when only 2 are working. This is ridiculous considering there were over 500 people waiting! I will never come back solely based on the airport. Absolutely ridiculous
Experience At Airport | Departure Only |
Date Visit | July 2022 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"the worst in terms of waiting times and security"
L Garten (United Kingdom)
✅ Trip Verified | Out of all the international airports I have been to this is probably the worst in terms of waiting times and security. I think you need about to go about 4 hours before departing which I have not heard of before. Seems understaffed.
Experience At Airport | Arrival and Departure |
Date Visit | July 2022 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"the airport is massively understaffed in all departments"
O Peretz (Israel)
✅ Trip Verified | Departure: The waiting line is crazy, as the airport is massively understaffed in all departments: security check before check in, hand luggage check, baggage. You always needed to be there 3 hours (due to the security questions), but 2 was also fine. Right now, with the holiday season not even started, 3 hours will make you miss your flight. Split up into 4 areas, only the EL AL area D is properly serviced! 2.5 hours wait before check-in, with just 2 security. And then they didn't even ask the minimum questions, just put the sticker on, when you have an Israeli passport. That took less than 2 minutes! Next line: 45 minutes through security screening. Only made it to the flight, because every flight was delayed. I arrived 3 hours beforehand and barely made it, and it will be going from bad to worse when the holiday start. Calculate at least 4 hours, better 5. Sitting with a coffee on the other side is better than missing your trip. On arrival: add 30 minutes on checked baggage delay.
Experience At Airport | Arrival and Departure |
Date Visit | May 2022 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"worst queues I've ever seen"
E Merson (Israel)
✅ Trip Verified | The worst queues I've ever seen at an international Airport. While I understand local citizens have a much faster process, the passport control lines are utterly ridiculous. For a country that relies so heavily on tourism, their international citizens security checks take an astronomical amount of time. I arrived over 3 hours before my flight, and still barely made boarding.
Experience At Airport | Departure Only |
Date Visit | June 2022 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Recommended | no |
"arrive 2 hours prior and missed our flight"
J Mocine (United Arab Emirates)
✅ Trip Verified | Only airport that needs 4 hours just to check in and board the flight, we arrive 2 hours prior and missed our flight. Customer service skills non existent. Doesn’t greet you and snaps at us when we didn’t hear the question properly! Only 2 person doing security check with 300+ people in cue, went to the check in counter for Wizz Air to inform that we have a flight, manager informed us to get in line for security check, twice! And no passengers were waiting there to check in! We were informed to stay in line! There’s a 3rd cue where 100 people are waiting then get told to transfer to the 2 lines that’s insanely long and be on the last line after waiting 30 minutes over nothing! 3rd time we again informed them that our boarding is closing in 10 minutes and we were asked to wait, 5 minutes after we were bumped in front of the cue and asked questions that can be done in the counter for 1 minute or 2 maximum. We were informed that boarding is closed we missed our flight. Manager blatantly lied that he never told us to go in the line and it’s the security’s decision. Manager even said he doesn’t work in the airline but he was there checking in clients in the counter! They’re threatening to call the police if we won’t get out of the counter. Won’t offer any refund. Won’t offer any flights to help us. We just need to leave the counter and help ourselves. They keep on blaming everything else but not themselves - who’s supposed to be managing the airport.
Experience At Airport | Departure Only |
Date Visit | May 2022 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"worst security check experience"
C Pareline (France)
✅ Trip Verified | Absolute worst security check experience ever. The slowest security checks we have ever faced. We arrived 2.5 hours in advance and yet we had to hurry to take our flight in the end. We didn’t have any time to buy water or food for the plane ahead of boarding despite being there early. My pregnant wife has to stand for 1 hour in line to pass. There was no waiting area and the personnel are true incompetent and lazy people. In the era of digital, this is the most random and inefficient check-in we have ever faced.
Experience At Airport | Departure Only |
Date Visit | April 2022 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"impressed with the security"
S Parvam (United States)
✅ Trip Verified | I was surprised and impressed with the security at the airport. I feel like they are keeping Israel safe. Really easy to navigate around terminal. Clean, nice, great shops! And more important than all, cheap food.
Experience At Airport | Arrival and Departure |
Date Visit | April 2021 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"security control was insane"
Mohammad Nmeri (Germany)
Not Verified | The security control was insane! They claimed that I was allowed 50mL only in my carry-on luggage, but in reality on the official website, they say 100mL. As a result, they kept me 2 hours in the security check because of 100mL perfume that I am actually allowed to carry on board! So, after all, I missed my flight with Ryanair and I needed to pay for an extra flight to go to my final destination
Experience At Airport | Departure Only |
Date Visit | December 2021 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Recommended | no |
"very unprofessional experience"
Therese Moto (Norway)
Not Verified | This is the worst airport by far. They"randomly select people (those who has a good amount of time) for a security check where they check everything. No system, no answers - you are just supposed to wait in line for an hour. They even check your phone. I will not recommend coming early, then you will for sure be picked out for this security check. It's a shame, because it ruins your overall impression of Israel. Definitely not a country I'll revisit thanks to this horrendous and very unprofessional experience.
Experience At Airport | Departure Only |
Date Visit | December 2019 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"really good airport"
Yehonatan Schorr (Israel)
Not Verified | Nice and clean airport. Many shopping choices. Fast boarding, security and passport check. Many seats and a nice view of the aeroplanes. Good air conditioning. Good prices and a really good airport in all.
Experience At Airport | Arrival and Departure |
Date Visit | August 2019 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |