Tampa Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 51 reviews
7/10
No Skytrax Rating
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5/10

Tampa Airport customer review

As a regular visitor to Florida Tampa is my favourite airport to fly in and out of only BA fly here direct from the UK and it is a shame more UK carriers dont. Clearing immigration customs and picking up luggage with minimum delay unlike Orlando or Miami airports also car rental facilities are good and exiting the airport is easy on the Interstate. Facilities are good to with first class shops restaurants and bars only one annoyance why you have to show ID to buy an alcoholic drink even though you are obviously over 21.
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5/10

Tampa Airport customer review

Tampa Airport was a hidden beauty!! Very big clean and welcoming airport. With friendly staffs and countless amount of stores restaurants and seating. We arrived from JFK and the arrival was smooth. The arrival lobby was huge! When we departed security was fast with friendly smiles. Lots of restaurants in the departure lounges. Can't believe that only 1 european flight operates in Tampa. Tampa Airport is comparable to Singapore Changi and Hong Kong Airport as well as other 5 stars airport however Tampa is not really a big city.
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5/10

Tampa Airport customer review

This has been my home airport for five years and TPA is a dream and a gem of a US airport. Very efficient friendly staff well-planned and simple to maneuver easy parking close to downtown Tampa decent non-stop access. Only small complaint are the food options in the terminals -- if you have a decent amount of time for a layover I'd suggest going to the main terminal for better options as security is (almost always) a breeze. Rarely have I spent more than 10 minutes getting through security. Why oh why wouldn't some US airline make TPA a hub or some European carrier expand here (we still only have the one BA flight for international along with some Mexican/Caribbean/Canadian flights).
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5/10

Tampa Airport customer review

Excellent airport - bright clean and well-signed. Major renovations have been done over the past few years and all of the cramped old airsides have been replaced. Security lines may get a bit long during peak periods but TSA staff is very efficient and they keep lines moving.
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4/10

Tampa Airport customer review

Would endorse the 'hidden gem' comment about this airport. Couldl not believe how nice it was especially compared to other US airports. Was just in transit so did not have to use check-in procedures but the airport was extremely pleasant during my waiting time. It looked as though there were good food options and the atmosphere of the whole place was airy bright and welcoming.
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5/10

Tampa Airport customer review

Tampa International was a pleasure. Very efficient sign-posting both inside and outside terminal building. Immigration was a breeze through in no time. In taxi with bags within 35 minutes of landing. Departure was similar. Slight queue at check-in due I think to difficulties with previous traveller. Security was swift with smiling staff! International Club Lounge very pleasant with lovely friendly staff. At the departure gate we purchased some last-minute duty free items. We paid and were advised that our items would be waiting at the gate for us. We wondered how as the gate was less than 30 yards away and we were priority boarding i.e. immediately. But true enough. I don't know how they managed it but the items were there waiting for us! Excellent service.
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4/10

Tampa Airport customer review

This is an efficient and reliable US airport I actually enjoy going back to. The atmosphere is very relaxed and laid back. People are friendly. In addition Airport management obviously cares for the details as evidenced by such new amenities as free WIFI or a parking lot with arrival displays for cars waiting to pick up passengers. The only pity is that there is only one single international flight to Europe (on BA to Gatwick with spotty transfer efficiency and choices in Gatwick). I think that this hidden gem of an US airports would deserve more international traffic to Europe and could become an alternative for those wanting to avoid the other airports on the US East Coast. How about direct flights to Zurich or Munich. Both offer many onward connections and are far less crowded and overloaded than say London Frankfurt or Paris.
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Tampa Airport customer review

Arrived here for an Easter break with my family on the excellent BA service from London Gatwick. While we stood in line for immigration a charming gentleman walked along the line to check passengers' visa waiver forms which seems like a good idea to avoid problems at the desk. When he spotted that both our children have microchipped passports he directed us to special (short) lines for these thereby bypassing the main wait. We were then further taken directly through the US citizens' line since there was no-one else there and processed by a very cheerful and pleasant officer. With all the bad stuff that one reads about the treatment of visitors at some US airports it's great to report that TPA manages courtesy and efficiency. I can't beat Nick Jones' time but 40 minutes from the full 777 arriving at the gate to our leaving the airport is still pretty impressive. Our return journey was equally smooth - full marks to TPA a fine airport that we will choose to use if at all possible.
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Tampa Airport customer review

We flew into TPA on 6 March 2008 from UK. What a pleasant change after putting up with the horrors of MIA for many years. The immigration staff were pleasant and welcoming the luggage arrived in no time and we were driving away in our rental car within 30 minutes of landing. Our departure was equally painless with very easy check in and no delays through security. Well done to all at TPA we'll be back in 2008.
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Tampa Airport customer review

Tampa used to be a great airport but it has declined rapidly in the past 10 years. Congestion in the parking areas and drop off/pick up is horrible. There are almost no international flights. The food quality near the gates is way below the standard of other airports. The bathrooms have not been updated in 20 years and are usually wet and dirty. Also because of the increased number of flights the red/blue system hardly works anymore and you usually have to walk a long long way. The tram system works fine when they have both trams running but they often don't. That causes long delays. Seems like Tampa airport managers are asleep at the wheel.
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