Tallin Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 21 reviews
6/10
No Skytrax Rating
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1/10

"service is absolutely atrocious"

(United Kingdom)

Trip Verified | I have been routinely flying from this airport for more than a decade and if there were any other airports in the country I would never use this one again. The only good thing about the airport is that it is fairly modern. Other than that, the service is absolutely atrocious and makes me cautious and embarrassed to invite anyone to visit the country. Staff are snappy and arrogant, refusing to answer questions, or if they bother to acknowledge your presence, you get a snarky remark spat at your face. Also, the only airport in Europe where I have experienced hands being literally shoved down my trousers. This is why I try to wear dresses whenever I’m forced to use the airport. Can’t imagine any other country allowing this kind of physical harassment. What a sad and embarrassing state of affairs.
Experience At AirportDeparture Only
Date VisitFebruary 2024
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
10/10

"Delightful little airport"

(United Kingdom)

Trip Verified | Delightful little airport with helpful staff, unique concepts of design and little corners of comfort everywhere. There are games for children. Café was like a living room and I enjoyed my experience in this sparkling clean airport.
Experience At AirportDeparture Only
Date VisitJuly 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
5/10

"had me throw away my cosmetics"

(Estonia)

Trip Verified | I had gotten through the security where the person in charge had me throw away my cosmetics (all correct sized 100 ml) because it didn’t fit properly into the minuscule plastic bag. Had I know there is a stone age policy (proven not necessary to observe in most modern airports around Europe), I would have placed my cosmetics in the luggage. I throw it out and gave a terrible review.
Experience At AirportDeparture Only
Date VisitMay 2023
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"The absolute worst airport in Europe"

(United Kingdom)

Trip Verified | The absolute worst airport in Europe. If Estonia had any other international airports I would not be travelling from Tallinn. I have been to this airport more than a dozen times and not a single time have I experienced friendly service or respectful staff. Everyone who works here seems to think they are better than those disgusting passengers. Perhaps the most hopeless part is security - the only place where someone has put their hand in my trousers without warning, small items that are permitted at airports in the UK/Germany/France/Sweden/Finland/Netherlands are confiscated, and the security gates that beep at every other person are a whole new level. When you ask for an explanation they don't even look at you, and snap something along the lines of, "none of my business". One time a security guard even laughed at me when I was about to miss my flight because they were scanning half the bags twice. During the Covid-19 pandemic social distancing is not followed whatsoever. My partner was put in a cold, crowded room an hour before departure, and more recently security staff was not wearing masks nor gloves when they went through your hygiene products. Disappointing and disgraceful.
Experience At AirportArrival and Departure
Date VisitFebruary 2021
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
8/10

"It has a relaxing feel about it"

(Canada)

Not Verified | 2 arrivals and one departure. Arrival is one part and departure is the other. Super efficient, clean and pleasant. Taxis out front. Departure area maybe could use more seating. Interesting there was a ping pong table there and it was quite popular. It has a relaxing feel about it. Probably one of the nicest airports anywhere. Arrival has a store where you can buy a bus card and load it for say or 3 days travel.
Experience At AirportArrival and Departure
Date VisitJuly 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"very friendly for travellers"

(Poland)

Trip Verified | You can find following information on the internet: "Tallin airport will never be the largest in the world but it can be the world's cosiest airport". And basically, it's true. It's really small airport with size of average regional airport. And also it's very colorful inside. A lot wooden elements, patterned carpets and space for kids makes this airport very friendly for travellers. However due to the small size it can be a bit tight during peak hours. I've located two lounges there, one in shopping area and second between gates (not sure). I was able to use Bussines lounge in the shopping area.
Experience At AirportArrival and Departure
Date VisitDecember 2018
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"staff very friendly"

(Estonia)

Not Verified | Tallinn is my favourite airport of all airports I've been to. It's so small, lovely, and there are never crowds flowing around. There are about 18 gates. The Business Lounge is quiet and comfy and there's always enough food. Its main difference is the low ceiling compared to other airports. There aren't many restaurants or shops but the Tax Free Shop has almost everything needed for your flight. Staff very friendly and Wi-Fi works well.
Experience At AirportDeparture Only
Date VisitJune 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

"small and efficient"

(Norway)

Overall I like Tallin airport - it is small and efficient. It has many nice features. However, security check was inefficient in my case. My checked in luggage was stopped and turn upside down. Nothing was found. I was left with a mess and no apologies. When sitting at the gate I could smell everything that was being fried in the nearby bar. Also, they have TVs at the gate that are noisy and annoying.
Experience At AirportArrival and Departure
Date VisitJune 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"location is nice - not far from city"

(South Korea)

Super tiny Airport like a bus terminal in my town, but it was a quite clean and cozy place. Location is nice - not far from city and you can get there from city center by local bus for about 1.5 euro. There were nice sofas inside and the toilet was neat and clean.
Experience At AirportDeparture Only
Date VisitNovember 2014
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

Tallin Airport customer review

(United Kingdom)

A nicely laid-out airy and spacious airport with excellent facilities and courteous staff a proper Estonian showpiece. With TLL only 5-6 km from the city centre taxi fares are very reasonable. Security was efficient and from a UK perspective refreshingly unofficious.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1 to 10 of 21 Reviews