Stuttgart Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 29 reviews
5/10
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4/10

Stuttgart Airport customer review

Stuttgart has come a long way since the early 2000s when security check was slow and staff were rude and intimidating. Nowadays with the new terminal building the airport is a very pleasant one to travel through. Being a hub of Germanwings terminal 2 -- which is really a dozen of check in desks for Germanwings only accessible through a connecting corridor of terminals 1 and 4 -- allows for very comfortable check in without queueing for more than 5 minutes. Other check in counters also seem to have reasonable queues. Security check is now handled professionally and civilly (with an occasional smile from the staff) without much waiting. Signage could be a little bit more prominent as the white on black signs can be hard to spot against a mainly grey background (I prefer the signs from the Spanish airport administration). Also the toilets could use more frequent visits from the cleaning staff and a better ventilation system but are by far not the worst facilities I have come across. Shops offer the standard range of what one could expect in such an airport and one can kill some time browsing. Bars that serve International German and Swabian staples can be found on the airside of the terminals but the prices are about double of what one would pay in the city centre so I have not tried their offer. Transport to and from the airport with the S-Bahn (commuter rail) is good and reasonably priced with train frequencies thinning out somewhat in the evening. Also in the evening you can spot one or the other shady figure on the train. Taxis are generally available outside the arrivals area but are a pricey option. Parking is said to be not cheap however this is second hand information I have. Upon arrival luggage is returned through the carousels fairly quickly. However there is no indication as to where one's luggage is to arrive immediately when entering the airport. This is very annoying in terminal 1 as there is a carousel right when entering the building after being dropped off by the buses and another two carousels down a corridor with doors that only open one way. Upon my first arrival with Germanwings at Stuttgart many passengers and I went down bespoke corridor only to find that our luggage was not being delivered through those carousels and eventually someone in the group concluded that it must have been in the other hall down the corridor. This had a group of 30 tired and annoyed passengers walking down a corridor the wrong way and tailgating through a door we shouldn't have gone through in order to retrieve our suitcases. To pick up on what someone mentioned in a previous post: smoking has been completely prohibited as by the non smoking law passed 3Q07 within the airport and one will now find clusters of smokers just outside the doors landside. There are no indoors smoking areas and the smoking ban seems to be enforced as I saw nobody smoking inside the building.
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3/10

Stuttgart Airport customer review

STR is a pretty neat airport one of these nice German regional airports that have so much less hazzle then e.g. Frankfurt has. STR still does offer some attractive connections and make it a real alternative for intra-European flights. But beware: Although they promise a minimum connecting time of 30 minutes this is absolutely not manageable. The problem is that in some instances you can't transfer airside but have to land yourself. This is definately valid for those flights arriving from non-Schengen airports. You have to go through immigration control and customs go out to the public area go one level up and proceed through the normal security control. Depending on the time of day this can be VERY lengthy. And from here it still might be a pretty long way to your departure gate. In the end this is even more hazzle then transferring in Frankfurt. Plus a missed connecting flight.
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4/10

Stuttgart Airport customer review

I found the airport to be refreshingly clean and everyone was most helpful and polite. I particularly was pleased by the availability of luggage carts. Also liked the rapid disbursement of luggage. Both going and coming my opinion of the airport was positive.
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Stuttgart Airport customer review

I know that German airports are notorious for exposing you to cigarette smoke but the waiting area for domestic LH flights downstairs in Terminal 1 is really intense. As I came down the stairs there were about twenty people smoking right at the bottom and more people smoking at the bar along the back wall. It was nearly impossible to find a seat far away enough to escape the smoke. It made the no smoking signs right over the seating area seem comical.
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Stuttgart Airport customer review

Since the opening of the new terminal STR has become a world-class airport. I had to spend almost half a night at Stuttgart airport waiting for my connection flight and I can really say I've experienced a lot worse airports around the world. It's all very quiet in the wee hours the police with their German shepherds is monitoring the airport (but not bothering you) and there are seats around that can even become makeshift beds for a couple of hours. A smaller drawback of the airport is that all the stores and restaurants are rather pricey. Though the quality of the food in the restaurants is (typical German) pretty good it lacks a bit of variety. Just the usual fare from Pretzels to Schnitzels. And the only major drawback are the many bus rides to the planes that you will have to take if you're a frequent traveler to/from Stuttgart. Taking a bus to the aircraft might not be such a big problem for passengers of the proliferating low cost carriers that operate out of Stuttgart such as HLX.COM but for the rest of us it's a hassle that we would rather avoid right? And don't expect too many international oversees destinations out of Stuttgart. There's daily connections to the US via Delta but apart from that the majority of the flight are Europe bound.
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Stuttgart Airport customer review

It is a model mid-size airport. It is spacious well planned and clean. Connection to city center is really easy and cheap with S-Bahn (env. 3Euro) The airport has all needed facility. The security check is also impressive and tight comparing Frankfurt or Munich. The only drawback was the small Duty Free shops but opening of bigger duty free shops in the new terminal close the case. There is also a Hotel close to the airport (5 min. walk to airport) which offers good service and a perfect open buffet breakfast but it is a little pricey.
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Stuttgart Airport customer review

Used STR on work travel several times. Overall good airport with appealing architecture and services on site. Nice Delta serivce to ATL. Only drawback is lack of more gangways currently only 8 I believe which makes a bus ride often a necessity. Overall nice friendly easy to use airport.
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Stuttgart Airport customer review

That's what an airport should look like! The new terminal 4 is just awesome. You have all the conveniences of a big airport but you can still find everything very easily! The subway (S-Bahn) and bus connections to the city and the suburbs are really superb. Thanks a lot STR!
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Stuttgart Airport customer review

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