Srinagar Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages N/A
Airport Staff 12345
Customer rating from 5 reviews
2/10
No Skytrax Rating
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1/10

"not at all clean, no hygiene"

(India)

Trip Verified | First of all the washrooms are junk, not at all clean, no hygiene. Lounge is also not satisfactory, chairs are bad, normal pvt bus stand is better than this, you will loose your appetite once you get to know the price of edibles. In my opinion Cochin airport is far far better.
Experience At AirportDeparture Only
Date VisitOctober 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
no
3/10

"Very sad to see the condition of this airport"

(India)

Trip Verified | Very sad to see the condition of this airport. When we arrived no idea on which belt the baggage will come, no display for that, have to check both belts simultaneously, after that no queue management for vaccination verification, after lots of hassle came out of terminal. Same hassle for departure too, security checks starts 1-2km before terminal, have to go through checks just after entering the campus and there is sometimes a heavy traffic jam. Then the terminal is crowded, no good options of food and also not so clean wash rooms, and as the cherry on the cake no wifi, already prepaid sim didn't work in Kashmir and no wifi at airport, not sure government seriously wants tourist to visit Kashmir or not.
Experience At AirportArrival and Departure
Date VisitFebruary 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
1/10

"airport has no help"

(India)

Trip Verified | Pathetic service, no support in boarding pass, baggage check-in, when your internet service is low, travelling first time, make sure you arrive at least 4 hours prior to your journey, as airport has no help, nor are the SpiceJet employees friendly.
Experience At AirportDeparture Only
Date VisitApril 2021
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
no
2/10

Srinagar Airport customer review

Srinagar Airport is quite an experience but then so is the whole of Kashmir for Europeans travelling there. The airport is currently in the process of being rebuilt so arrivals are processed in what can only be described as a shed. Departures use the half-finished terminal where it is impossible to hear announcements due to the deafening construction noise. There is dust and noise everywhere although it looks as if it might be quite nice when it's finished! Be prepared to be repeatedly screened monitored searched and grilled every couple of steps along the way by a mixture of airport staff troops and military police and don't expect them to be polite or friendly - they are not.
no
na

Srinagar Airport customer review

On the understanding that Srinagar being the capital of Indian- administered Kashmir is at the centre of one of longest running conflicts in the world then one should expect a particularly unique experience regarding airport security. Srinagar airport in this respect does not disappoint. On arrival (on Jet Airways from Delhi) one is immediately struck by the fact that this is a military airfield masquerading as a civilian airport. MiG fighters and helicopter gunships abound at the far end of the airfield and all buildings are camoflauge painted. The odd civilian Boening 737 looks incongruous. For arriving foreigners you are accosted by a security official (fairly politely it must be said) to fill in a long registration document. He then accompanies you out of the arrival and baggage collection hall on a dirt track to the carpark to ensure you are being met by whoever you had claimed you were on the form. Only then can you be on your way. If you are not being met I am not sure what your fate would be. Departure though is an object lesson in airport security. The first hurdle is a kilometer or so before the airport terminal where you are stopped at a roadblock and put your luggage through an x-ray machine. Entering the airport (and only passengers are allowed not guests or friends) you again put bags through another x-ray sceeening. Then you are allowed to go to check in after which you must as a foreigner fill out another lengthy departure registration form for the police. No hand luggage whatsoever is allowed on Delhi bound flights so all you can carry is what you can fit in your pockets (therefore travel with a multipocket vest or similar to maximise carry on potential). Hand carried clear plastic water bottles do suprisingly seem OK though to carry on. The waiting area after check in is basic but OK as long as you don't mind being stared at suspiciously by numerous armed army and poice men. Then there is another long queue for a more detailed security check which involves turning out all pockets and being individually scanned. Finally you are through to the actual departure area but this is not the end. After being released to go out on foot to your waiting Boeing you again go through another security check; all pockets and a patdown before eventually you board the plane. Great views of the Himalayas to the north on the flight out but since cameras are not allowed on board the memories stay in your mind and not on film.
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