Split Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 53 reviews
3/10
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1/10

Split Airport customer review

A nightmare to check-in - It took over 90 mins to check-in for my flight it was taking at least 10 to 15 mins to deal with each person. The departure lounge was completely unsuitable for the amount of people; large queues for the toilets café/bar and only seating for half the people. It was also very difficult to get information about the length of delays as these weren’t post on the information board. It was a Saturday in August and probably one of their busiest times but it rates as one of my worst airport experiences.
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Split Airport customer review

Split Airport on a Saturday in mid-summer is obviously a different experience than reported by your previous correspondent. It is simply overstretched by the sheer volume of flights. Arriving wasn't too bad though we did have to queue for several minutes to get out of the baggage reclaim into the arrivals hall. Departing was awful. We had to queue to get into the terminal building itself and then join any check- in queue once we were inside as the only airline which seems to have a separate designated check-in desk is Easyjet. For all the others it is a free-for-all. It took us about 45 minutes to reach the head of our particular queue then we had to fight our way back through the queue behind us and across the hall to access Security and Departures. Security itself was fairly swift and efficient but upstairs in the Departures lounge itself there was more congestion with queues for everything including the loos (it took our daughter 20 minutes at least to pay a visit!). We were lucky: we managed to find two seats for the three of us to share while we waited for our flight to be called. From what we could see the airport itself could be as congenial as your other correspondent suggested but it is not really equipped for Saturday summer schedules. (There seem to be far fewer flights in the week - we stayed on an island across from the airport - so I'd advise prospective visitors to try to avoid flying into or out of Split at the weekend).
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Split Airport customer review

Split Airport was a nightmare to find from the city but once there I was pleasantly surprised how efficient it was. Check in was swift (well done British Airways) and the transition through customs and onto the aircraft seemed a breeze. Great area whilst waiting for flights with a well stocked duty free shop. A pier to the aircraft would have been nice but overall a good experience.
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