Split Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 79 reviews
3/10
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1/10

"Appalling security experience"

(United Kingdom)

Trip Verified | Appalling security experience, my prescription glasses were somehow “chewed” by security X-ray machine, despite being in a tray!!, staff would not issue any kind of note to verify that damage had been caused thus making it impossible to claim my insurance.
Experience At AirportDeparture Only
Date VisitJune 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

"Staff are disgustingly rude in the duty free."

(Ireland)

Not Verified | Staff are disgustingly rude in the duty free. From throwing baskets in your face and giving out about holding one product in your hand because you should follow "the rules" and have a basket although no such rule is displayed in the shop to gossiping about you to every colleague in the shop out loud and throwing hands in the air over a silly basket. Workers are snappy, hot tempered and not helpful at all, in fact, they get annoyed over silly things like being in the way when as a customer, you’re simply shopping. Staff also pretend they don’t know what a supervisor or a manager is although their English is good.
Experience At AirportDeparture Only
Date VisitMay 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
3/10

"beer drinking before you go through customs"

(United Kingdom)

Not Verified | Sounds weird, but in this airport you do all the restaurant and beer drinking before you go through customs. My flight is delayed from 10am to 1:30pm with nothing but a café with 3 pound meal deal quality being sold for 11 pound. Everything in split is great but the airport
Experience At AirportDeparture Only
Date VisitMay 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"Don't rely on the Airport for food"

(United Kingdom)

Not Verified | It's really difficult to know where to begin. What a nice new terminal building. How about the bag drop though? It was a Sunday evening but there were still about 8 to 10 flights to leave so plenty of passengers still with luggage. There are about 20 or so bag drops. One bag drop is open for 'all flights' and one for business travellers, nothing else. A queue of passengers stretches to half way to the entrance door, big queue. To be fair after about 10 mins two more bag drops open but the queues are still large. Security and Passport control fast and friendly. Don't rely on the Airport for food, after passport control, there are only a couple of sandwich kiosks with offerings that reminded me of the 1970/80s; water was about £3 a 50cl bottle. Plenty of space for duty free but with nothing duty free. It was all clean and regularly cleaned.
Experience At AirportDeparture Only
Date VisitMay 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"pretty ok small airport"

(Finland)

Not Verified | Remember to bring an empty bottle. The only way to get drink is toilet tap water. There is a café with 30 minute line. The tax free shop only sells wines and such. Otherwise pretty ok small airport.
Experience At AirportDeparture Only
Date VisitMay 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"Not enough seats due to social distancing"

(United Kingdom)

Not Verified | Entrance to security stopped us to check our UK entry forms, but no signage that they planned to do so. After that, going through security was quick. Not enough seats due to social distancing meaning some seats were unavailable. One coffee stand was only thing open, and duty free was overpriced. Airport wifi free for 60 minutes but signal kept cutting in and out.
Experience At AirportDeparture Only
Date VisitOctober 2021
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"Cafè Bars are closed"

(Switzerland)

Not Verified | We thought we'd get to the airport early (it's recommended to get there 3 hours in advance before departure) so we could have lunch there. Little did we know there are no restaurants at that airport .. really disappointing given all the tourists. We ended up finding a Cafè Bar near the Rental Car area. You have to cross the road (via the covered walkway) and get out of the building. They have sandwiches and drinks. But it's hot. Inside the terminal there are a couple of areas with seats and tables but the Cafè Bars are closed! It's peak tourist season, mkes no sense!
Experience At AirportArrival and Departure
Date VisitAugust 2021
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"Not everyone can wait in the sun"

(Germany)

Not Verified | Corona test can only be done outside of the airport in the tent - we were there in the summer and the heat was very strong. My older parents were not able to stand in the sun to wait for the test to be made (you literally have to wait up to 30 minutes in the heat). We do not understand why corona test cannot be done in the airport in some closed space with air conditioning like everywhere else in Europe. Not everyone can wait in the sun by 35 plus Celsius.
Experience At AirportArrival and Departure
Date VisitJuly 2021
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

"Terrible Covid-Handling"

(Germany)

Not Verified | Terrible Covid-Handling. Croatia requires to fill out several health assessment forms. The collection of these form at Passport check takes so long that min. 1000 people wait in a crowd that is likely to spread the disease. And there is no avoiding possible. So counterproductive.
Experience At AirportArrival Only
Date VisitAugust 2020
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
no
7/10

"Efficient holiday airport"

(United Kingdom)

Not Verified | Efficient holiday airport. Staff very friendly. No queues (although we did travel during a pandemic). Very clean. Phone charging points and plenty of seating in departures. Negatives: No water fountains for filling up water bottles Lack of catering - but eat before you go.
Experience At AirportArrival and Departure
Date VisitJuly 2020
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Shopping 12345
Airport Staff 12345
yes
1 to 10 of 79 Reviews