Southampton Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 82 reviews
4/10
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Southampton Airport customer review

Flew to Southampton from Leeds. With the flight having been delayed by 4 hours the last thing needed was inept ground crew but that's what we got. All passengers off the plane and into the airport bus for the 40 second drive to the Terminal but first someone had to move the truck which was blocking the road. The 8 ground crew were far too busy playing dodgems with the wheelchairs around the plane and the bus couldn't possible go airside of a parked and closed down aircraft. Fifteen minutes later the bus went round and we got to the Terminal. Not a good advert BAA.
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Southampton Airport customer review

Just flew there on a same day return from Edinburgh. There seemed to be a lot of renovations going on which should add some space eventually . The departure area was tiny with 8 gates crammed into a space which in most airports would be for 1 or 2! Almost half of the area was taken up by a duty free shop - profits over passengers?. The food options airside were almost non-existent; a small cafe with sandwiches. Landside there was a bar that did extortionately priced pizzas but that was about it. I would recommend you eat before you get there check in a late as you can and hope you are not delayed. Having said that the staff were friendly and helpful the airport was extremely convenient and from disembarking to getting in the hire car took 15 minutes.
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Southampton Airport customer review

No doubt a handy little regional airport easily reached by public transport and vastly benefiting the south coast of England but for God's sake pray you never get delayed here. Food and drink vastly overpriced and nothing to do landside whilst you wait for your plane. Nowhere to stroll outside either. Staff decided to close up the security area and lock the door to departures for the night whilst I was still landside forcing me to knock on the door to get in. Plus the baggage conveyor belt was broken and passengers had to take their own bags to the handlers' trucks whilst FlyBE's check in girls smiled helplessly. Great that I can fly here from Edinburgh instead of having to settle for Gatwick every time but a poor reflection on BAA.
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Southampton Airport customer review

Don't go too early - the lounge is small and the only shop a duty free store making you wish you'd stayed landside a little longer. That said boarding is a breeze parking on airport and the rail connection heaven. Just a pity there isn't a greater choice of flights.
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Southampton Airport customer review

I wonder if there could not be a more vigorous promotion around the catchment area of southern England many of whose residents and business concerns are most likely unaware of the benefits which accrue from use of the excellent location. There is one disappointment which I know is widespread both here in the UK and in Switzerland. That is the discontinuation of FlyBe's flights to Geneva into the summer. My family are not great air-travel enthusiasts but the So'ton/FlyBe experience has transformed the pain into pleasure. This will be totally lost now we have to suffer the misery of a major London airport and a less desirable carrier. I see that FlyBe operate a winter-sports charter to that lovely little airport at Berne (Belp) on Saturdays from Gatwick. If ONLY that could be continued into the summer and save the hassle of the many of us (our fellow FlyBe passengers) who have to make onward travel to (e.g.) the Bernese Oberland a time-consuming (much longer than the flight) journey notwithstanding the excellence of the Swiss railway system.
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Southampton Airport customer review

Very disappointed to find recently that Southampton Airport management had closed the Public Viewing floor which overlooked the runway. vGuess what this is now an Exec lounge which is no doubt a nice little earner for Southampton Airport. It was always a delight to sit in the room along with other families waving hello / goodbye to friends / relatives. Prior to this disappoint I have always found the airport a delight to use (collection time from an Edinburgh flight for luggage = 5 minutes).
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Southampton Airport customer review

Still an excellent airport but the Short Term parking has risen over the last year or so from I think £8 per day to £13.20 - a rise of 65%. If it continues like this many short stay travellers like me will choose another airport.
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Southampton Airport customer review

Superb. First time I had ever flown out of Eastleigh even though I originally came from there! Same level access very good. No nonsense and excellent connections from the motorway and railway. Would have no hesitation using again.
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Southampton Airport customer review

Southampton Airport from which I fly regularly is all of the things others have said of it. Although the airport's management must presumably be good for it to work so well its ease of use and pleasing environment comes down to excellent design by the architects.
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Southampton Airport customer review

Southampton is the Airport of my choice always. Easy Access and Parking Railway station quick check in a stress free experience.
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