Budget Terminal Singapore Changi Airport. If you fly on a Budget Airline you are not flying from any of the Changi Main Terminals - this is now a sub-class travelling experience. Firstly despite the fact that you may had your luggage checked through to your final destination you actually have to collect it from the belt of your connecting flight at SIN Changi and go through Customs as you have to physically leave the airport to get to the Budget Terminal. Once you arrive at the Budget Terminal you are in the hands of Singapore Airport Terminal Services (SATS). After check-in which took ages you are left in what can only be described as a totally stripped down version of an airport. You travel on a Budget Airline so you will be made to you feel like a sub-class person in this Terminal. Having been shepherded to towards the departure gate we found this gate to be closed and unstaffed despite it being 40 minutes prior to scheduled departure. Departure time came and went but still no one attended the gate despite all passengers being clearly able to see that the flight was standing outside. 1 hour past the scheduled departure time I did go to one of the other gates that was staffed and demanded that someone would attend our gate as the whole flight was sitting on the floor in the corridor outside the gate. Nothing happened for a further 30 minutes when I lost my patience and went looking for anybody from SATS to demand to see the Terminal Manager.