Singapore Changi Airport

Customer Reviews

5 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 441 reviews
7/10
5 star Skytrax Rating
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9/10

Singapore Changi Airport customer review

(Denmark)

Great airport: clean plenty of room little queuing time - plenty of facilities free internet wifi signage excellent displays for departure everywhere friendly and helpful staff. I have on many occasions used the hotels where I pay per hour staying/sleeping - always clean good bed and super showers and bathroom facilities. Changi is a great experience and always hassle free.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Singapore Changi Airport customer review

(United States)

Used all 3 and the low cost terminal. Each terminal has its own experience. Terminal 3 is one of the world's best. Terminal 2 is not as nice and Terminal 1 is older and not as good experience. The budget terminal has good selection of food and other outlets but the waiting areas to the plane are not air conditioned and can get warm.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Singapore Changi Airport customer review

(United Kingdom)

2.5 hour stopovers at Changi both ways on LHR-SIN-AKL-MEL-SIN-LHR flights. Changi Airport must rank as one of the best in the world - for a female travelling alone it is easy to navigate and provides all the information one requires for a seamless and worry-free transfer. Staff everywhere to provide information should you need it and they make a point of asking if you need help. Terminals immaculate; efficient transfers between terminals. Range of facilities for passengers all spotless and designed to make layovers between flights as pleasant as possible.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Singapore Changi Airport customer review

(Australia)

Transmitted many times through Changi it is without doubt the best in the world. Transit hotels offer luxury for minimal prices shops and food offer quality and variety - and the butterfly sanctuary is a fun and unusual distraction. There is even a free cinema. I left my iPhone at the Apple shop to recharge as it was a particularly busy evening and all the free recharging facilities were being used. Airport staff are cheerful helpful and efficient.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Singapore Changi Airport customer review

(United States)

I am having a terrible time at Changi! I am stuck sleeping in the airport overnight due to an early morning transit and have been forced to sleep in the arrival terminal. Contrary to what the posh departure terminals seem to convey the arrival terminal is cold and unfriendly. The staff are rude and unhelpful. Furthermore I would expect a hotspot international airport to provide some sort of overnight accommodation other than an overpriced hotel. The airport has been designed so that absolutely no outlets are available for charging electronic devices. Believe it or not the departure terminal is only available to passengers a mere two hours prior to the departure time. So while travelers such as myself are forced to sleep on cold hard chairs in a wide-open area a safer more comfortable lounge area lies right behind security in the departure terminal.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
6/10

Singapore Changi Airport customer review

(Australia)

Transit at Singapore Changi from SYD to SGN (terminal 2) and PEK to SYD (terminal 3). The new terminal 3 looks good but the whole airport feels tired along with staff. Still a great airport for transit but it's lost something. The big issue are security checks at the gate staff are unfriendly and inefficient and it takes a long time to go through everything. Shops restaurants and cafes are still plenty free internet and wifi is great and price of duty free products are still competitive.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Singapore Changi Airport customer review

(Australia)

I had a 5 hour transit in terminal 2. Easy to find your way around with a good variety of shops and places to eat. The airport is clean with many different entertainment options such as TV lounges gaming zones and free internet services. I was particularly impressed with the fern and orchid gardens that brought a tropical feel to the airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Singapore Changi Airport customer review

(Canada)

T3 at Changi is great. Very spacious and bright. Never experienced any queues for immigration or security clearance. Purposely arrived early to benefit from vast array of duty free shops and managed to do a lot of Christmas shopping. Even the smoking area in this terminal is a pleasant experience with its outdoor tropical facilities.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Singapore Changi Airport customer review

(Saudi Arabia)

Changi Terminal 2 may not be as fancy as T3. But it is still a very convenient airport especially for Long or Short transit. A lot of shops and amenities are excellent comfortable seating Free Internet TV Entertainment and leisure areas. You can easily find your way through the airport and convenient because security check are done at the gate holdroom.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Singapore Changi Airport customer review

(Australia)

We had two long transits (on purpose) in Changi to provide an extended break between long flights. Toilet facilities are spotless building and amenities are clean. Airport security efficient and polite. Terminal 3 lounge is a good place to hang out. The airport is very large; so budget up to 20 minutes to walk to the distant gates. Alternatively use the travelator or the shuttle train. While the shopping opportunities are extensive and the sales staff excellent be aware that prices are a mix (some competitive some clearly not). The only grip is that the air-conditioning temperature is set to 25C and the internal humidity seems high. Twice we had to move to find a cooler spot in the building but no big deal.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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