Singapore Changi Airport

As a Malaysian living barely 10 minutes across the border from Singapore Changi is understandably our preferred airport rather than Kuala Lumpur which is 300 km away. Easy access to the airport great service excellent shops and wide range of restaurants pleasant and efficient staff. Departure and arrival is a breeze and we always feel at home here.

Check-in took a long time and staff were quite unprofessional and could barely speak English. The facilities are quite good. Shops prices are fair. Resting areas are all over the airport. In all a good experience.

I never fail to be amazed at the standard of every provision at this airport. It really must be one of the best world-wide. The airport seems to breathe efficiency in a relaxed manner with smiling and helpful staff everywhere. Due to a problem with my connecting flight to Melbourne albeit through no fault of the airline the airport staff did everything possible to ensure my onward journey could be completed with the minimum of delay.

I'm not sure what I can say here that hasn't already been said before? This airport is one of the best I've travelled through. Arrivals are straightforward and there was no line at immigration (and unlike other airports they had lots of staff at the immigration desks). Customs was also pretty straightforward and in no time at all we were through and on our way into Singapore CBD. Departures were again very very efficient with fast check in and immigration. Terminal 3 was very clean and modern with lots of duty free shops and we also visited Terminal 2 (looking a bit dated) to see the M&Ms Concept Store. Although we made a bee line for the lounge once we'd made our duty free purchases I could see there was a lot for people to do in the airport with cinemas gardens shops and eateries.

We were checking in as a tour group but a Mainland Chinese tour group also was checking in at the same time. They tried to cut us off from the check in to let their group check in first. Check in staff made no effort to form one single file line and only when the airport manager came to restore order did our tour group get to check in. Considering that our flight was earlier than the latter group I consider this to be poor effort from staff of a supposed '5 star airport'.

Without doubt the best Airport I have had travelled through. Staff are helpful and polite and nothing is too much trouble. Facilities for passengers are second to none ranging from free wi-fi through to the rooftop swimming pool! Cinemas Lounges Transit Hotels Gardens Restaurants Bars Shops this place has everything. If you happen to have the good fortune to be transiting through Singapore try and arrange your flights to allow at least 3 hours in the airport particularly terminal 3 which is huge.

I love travelling through Singapore airport very friendly and efficient staff. The airport is very clean has the best facilities (places to lay down free Internet and power points TV's showing different things huge range of shops and restaurants). It's huge so you can always find some space to yourself.

SIN is a clean well laid-out design and easy to find your way around. The spaces have ample natural light gardens along with affordable shops and activities while waiting. Changi is not a world-beating architectural masterpiece but it is a nice place to spend time. It provides a warm and inviting ambience that many more elaborate terminal designs (like Kansai and Hong Kong) fail to offer with their expansive hard surfaces and artificial materials. Now that the shabby budget terminal has been closed even LCC users can enjoy the fine facilities. Unlike major Australian airports Changi has not suffered from over-capacity since the arrival of A380 services in the past few years either. Like many other things in Singapore (its safe streets public transport system and cleanliness) many other cities could learn a lesson or few from this airport and its management.

Changi is really a great airport. Comfortable and easy to navigate with little hassle. Plenty to do and see while filling in the time with reasonably priced food and beverages too. Going from one terminal to another is not a hassle although it does seem the shopping is simply repeated from one to the other except for the Butterfly Garden and other such attractions there is not much point in visiting the other terminals as every terminal is pretty much self-sufficient. Only distraction was poor wifi reception once I was beyond security in my gate lounge F34. Also no visible toilets were found once in the lounge.

Arrived from Sydney looking forward to stepping into my favourite airport of them all. Unlike most previous stopovers in Singapore we were in an unfamiliar terminal and so we were unable to as easily navigate the building. However as it was only a short stopover this wasn't a bother to us. A family member of mine required extra assistance at the airport due to travelling on crutches and as always they were extremely polite and immediately offered up any services and also answered questions without hesitation. The airport was spotless and the facilities unmatched. It was unfortunate that there wasn't enough time to enjoy all that was on offer.