| The airport was very clean, very beautiful, very quiet. If I had not been arriving with my husband who has leukemia and was in need of "Wheelchair" assist, I would not have been aware of the serious problem the staff has when caring for those who arrive there in need of wheelchair assistance. I have not seen more disrespect communicated to people in need of assistance ever in my life as I observed the two times we arrived. People were made to wait, standing, for long periods of time, were yelled at "follow me" and expected to be able to walk/run to keep up with fast moving staff, had their passports ripped out of their hands when they were unable to respond quickly enough to brusque questions, overall, their needs were ignored. My husband has some dementia and does not do well when separated from his family, yet a staff member, after first leaving us to wait for more than an hour abruptly grabbed the wheelchair he was in (I had put him in rather than making him stand) took him onto a full elevator at one point until I yelled at him to please wait for me. Once when they finally loaded us on a cart, they moved so abruptly that we almost fell out. Many were left for so long that they were in danger of missing their next flight. At one point in time they had two lines of people in need of "wheelchair assist" standing, waiting for more than an hour. I saw about 15 folded wheelchairs nearby which i began to unfold take out to help seat the people who were handicapped. One young woman took one of these and was able to sneak her Dad on it and wheel him to the next stop to keep him from missing his flight. I do not ever recall seeing people treated more poorly. Strangely, at the same airport when on the departing flight, my husband was treated with respect and everything went extremely smoothly, so it only seems to be an issue with arrivals.