SeaTac airport didn't seem to have changed for the better from my very first visit in 2003. It's dark the baggage claim areas confusing ground staff impersonal and cold like the airport's impression itself. I could comment though that after claiming one's baggage the curbside pick-up is very convenient as one does not have to travel a long distance tugging one's luggage to the escalator then onto the parking area. Yes SeaTac's image of personal items being lost seems prevailing till now. I arrived in Guangzhou from Seattle via Incheon where I requested that my baggage be claimed in its final destination which is Guangzhou. When I claimed by luggage in Guangzhou I found out that the locks on one of my two luggages had disappeared and now I have to conduct an inventory of what I had packed inside to confirm if my stuff had been nicked. SeaTac's management should certainly look seriously on this issue as it will definitely be a negative factor in it's image of a city that is really a lovely one with friendly people and green surroundings. The airport just does not do justice to what the city has to offer.