Seattle Airport

Not Verified | Terrible airport all around. Not only are the signs confusing, the staff is rude and communicates poorly without specific instructive for where to go. And this is for checking in at 6am and already the airport is crowded and a mess. We also had to take a bus to our plane.

Not Verified | This is the most dirty airport I ever been to. Garbage left on ground around chair area. While my staying there from 6 am to 12 pm, no one come to clean. Waiting Seat around window are so chill. Global entry is useless for connecting fly in this airport.

Not Verified | The employees working baggage claim are all sitting in the customer seats including the disability seat charging their phones and will not move.

Not Verified | Horrible rental service. Avis had 1 person for over 50 customers. Enterprise had no one at the counter & budget was closed. Had a reservation and still had to wait an hour in line after my flight (F9 1723) was delayed 65mins. Horrible trip to the airport.

Not Verified | First time at this airport. What a disappointment after such a great cruise vacation. Long line backed into traffic just to get to departure gates. When we tried to check our bags at the kiosk, it wouldn't work so, we waited in line 15 minutes to get assistance only to be told that Seattle doesn't allow bags to be checked more than 4 hrs before flight. What the heck!! So now we're stuck standing with 4 pcs of luggage because AA pushed our flight back by 2 hrs. No place to sit! The 3 or 4 small eateries were quickly taken up with people dragging lg suitcases who refused to give up their seat once they finished eating. The area near luggage check quickly got overcrowded with people pulling many large suitcases. To have this "4-hr" policy & no general seating (handicap only), makes no sense. Once we finally checked the bags & went to TSA, another nightmare. An hour + at least in line. One of the employees directing people said the reason for the madness was 2 cruise ships just disembarked with 10,000 ppl. Miami doesn't have an issue. Workers are rude & not enough body scanners. I and my carry-on went through the metal detector only to be told that because my knees set it off, I should now go to the line 4 lanes over with a full body scanner. Crazy!! Put scanners at all the TSA lanes! Once we got to our gate (escalator was broken), it was dirty, torn seats and smelled. Only 1 working bathroom in that concourse & it was nasty with no soap in any of the dispensers (women's). The air at the terminal was stagnant & warm. Due to the construction, I don't think there was any ventilation. The icing on the cake is when I overheard an annoyed pilot speaking with a flight attendant saying how much he hates flying into this airport. If you can avoid this airport, do it!

Not Verified | Late arrival due to fog. Global Entry couldn't read my info. Re-screening after customs is understaffed and slow. Reader boards are not working right, and don't match boarding pass gates. My assumption is that checked luggage will not make it to my destination with my connecting flight - it never has when passing through customs. Just avoid this airport if you can.

Not Verified | Completely over crowded, not enough seating. Air is stagnant, hot, smelly. Food is outrageously overpriced and very low quality. Seating, when you find it, is dirty and old.

Not Verified | Arrived on United flight early Saturday afternoon. The walk to baggage claim was long and confusing. Waited about 30 more minutes for bags to arrive. Arrival/pickup area outside was chaotic, traffic was 4 lanes deep, and stretched out from the terminal building. Departed on red eye Monday Morning. Kiosk check-in stations did not work, United rep confirmed they don’t work. TSA lines were very long, and TSA directions were not clearly posted or announced. There were not enough baggage totes to use for the X-ray machines. Long lines and confusing getting through TSA. Again the walk to the United gate was very long.

Not Verified | SeaTac now rivals LAX in terms of chaos, in my opinion. We waited in a line of 100+ people for the shuttle. (After spending about 20 minutes trying to even find where to go). There was no signage and the path to get there is a construction zone right now; we had to weave around various obstacles. We got on the 4th shuttle after about 30 minutes of waiting. Then we had to wait 45 min in line to actually get the car that I had already paid for and had already pre-checked in for (well that’s Budget’s fault, not SeaTac’s). Between these issues and taxiing on the runway, I didn’t leave the airport until 3 hours after touching down. I also had a bad experience last year when flying out of SeaTac, I almost missed my flight despite arriving 90 minutes early because of their “spot saver” program. People are allowed to just cut in line for the security check. This is not the regular pre-check program, this is just people who know about the app before they arrive to the airport and can sign up to skip in line

Not Verified | This airport is a joke. So spread out. Poor/confusing signage. So difficult to move around the airport to gate locations. The "train" system is a farce. Takes so long to get between terminals. I suppose if you use the airport a lot you "know" the in's and out's of how it operates. If you are a first timer I am afraid it is an airport to lay down and avoid if you can. Took us 1.5 hours from time we arrived at the airport to get to the gate in the "S" terminal. TSA was slow, transiting inside the airport was slow. Then we missed the flight by 2 mins. That's another issue with Frontier! If you do have to use this airport I suggest you add at least 1.5 hours to what you normally expect at other airports. When we arrived it was no better. Took so long to get from the arrival gate to the off airport rental car location. The place is a mess and who ever designed it needs a head read. It's just nasty. Seems whoever owns this place is more focused on building a sprawling ediface than serving the people that use it. So sad in a first world country to have to endure a place like this. It would be interesting stat to know how many people have missed flights from Sea Tac in last 3 months? A lot would be my opinion.