San Jose Intl Airport

Not Verified | Too long and too unpleasant security line even on the Saturday morning. The TSA employees are rude and did not care about the passengers. Only open two check machines and there are hundreds of passengers waiting. Shame on you for making this airport look like a 3rd world country.

✅ Verified Review | Review is for SJO airport in Costa Rica. Do not eat in food court. Huge rip-off. Find the gastropub near gate 1. Airport is small and basic. No charging stations or public computers. Clean and a few shops. Handled volcanic eruption incident relatively well, though some airlines still flew which was perplexing.

The most expensive departure from any country we've ever been to. Forgetting the $29 fee just to leave the country, the food prices after security are outrageous. All pretty much fast food but we found one deli style place - a bagel, pizza slice, 2 packets of crisps and 2 small waters came to $33! I know airports are expensive but that's more than anywhere in Europe.

Landed at San José airport at 9:55pm from ATL as scheduled, but we had to wait 45 minutes for our gate to open. Once I finally got off the plane and inside the airport, it was difficult finding the way to the parking garage because the signs are confusing. It took longer than expected to get out of the parking garage. For a small airport this place is packed. The good thing is weather-related flight delays are rare, which is what makes me prefer this airport over SFO.

Nice terminal though no seating space at the check-in area, seems to be very congested. After security check the seating area is much better though limited options of food and shopping. The terminal itself is new and well maintained; not much walk times. The view of the runway from the terminal is good so you can pass your time quite well. Free wifi with reasonably good connectivity available. Announcements are adequate. Overall quite good.

I have been both a traveller and also a person picking up a traveller from SJC. Being a passenger the SJC airport is nice and updated. The only bad thing is the length of walk of certain terminals and terminal to baggage claim. It can be a bit far depending if you're terminal is the farthest from baggage claim. Now as a person picking up a traveller from SJC. From terminal A it is fine given departures are on the right side and pick ups from baggage is from the left side - not much of a bottle neck affect. However from terminal B it is terrible. The departures are on the right and right after is baggage claim therefore causing bottle neck affect. Did the architects not see this would happen? The baggage claim area should be further down or same as terminal A on the other side therefore not causing much traffic!

Terminal B hideous for elderly. Walk from Southwest to Baggage - no moving sidewalks no electric carts visible.

The new terminal B is quite nice but the walk from check-in to boarding is long with no other way to get from one to the other. There are excellent places to eat and shop. It is much closer to fly into or out of SJC than SFO and Oak. The airport does need more non-stop cross country flights and international flights too.

The airport was recently remodelled to upgrade restaurants and services inside the airport. However the baggage claim and rental car location was poorly designed. If you are flying Delta the baggage claim is one direction and the rental car pickup location is the extreme opposite direction. It is approximately a mile walk (with luggage!) from the gate to the rental car pickup location. In addition there are an inadequate number of busses that pickup up passengers resulting in delays upward of 10 to 20 minutes. Then the rental car centre has the rental car counters spread out against the wall of the facility while the cars are on the floors above. The only access to the cars are elevators on the opposite side of the terminal. If you are a senior citizen or someone having difficulty walking long distances avoid this terminal at all cost.

I know the old Terminal C was horrible but it's now closed. The Terminal B is awesome! While I was at the airport I walked from Terminal B to Terminal A which was a long walk. Terminal A is good I don't know why it got bad reviews. They still do need to add the moving sidewalks but other than that the airport is cool. At the time they did have staff giving rides to people inside Terminal B on golf cart kind of vehicle which I thought was convenient. In the Terminal B parking garage they have people directing you to a spot which also was convenient.