San Jose Intl Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 14 reviews
4/10
No Skytrax Rating
Sort Reviews by :
Show
8/10

"lots of cool features everywhere"

(United States)

Trip Verified | SJC was a pretty cool airport. It was pretty clear that this airport was in the Silicon Valley, with lots of cool features everywhere, like a cardboard water vending machine Seating was a bit hard to find near the gate. I didn't see many restaurants. Didn't have to pass security but the line looked pretty long. Didn't have to use WiFi.
Experience At AirportTransit
Date VisitFebruary 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
6/10

"few but good services"

(Italy)

Trip Verified | Small airport with few but good services. Reasonable time to check in and pass passport checks. Excessively expensive duty free It offers a good free wifi service, also available outside the air side
Experience At AirportDeparture Only
Date VisitMarch 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"a serious strain on my nerves"

(Switzerland)

Trip Verified | No smokers lounge in the entite airport is a serious strain on my nerves! I'm off to a 12 hour flight and having to be there 2 hours previous makes it almost unbearable.
Experience At AirportDeparture Only
Date VisitDecember 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Too long and too unpleasant"

(United States)

Not Verified | Too long and too unpleasant security line even on the Saturday morning. The TSA employees are rude and did not care about the passengers. Only open two check machines and there are hundreds of passengers waiting. Shame on you for making this airport look like a 3rd world country.
Experience At AirportDeparture Only
Date VisitSeptember 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

"airport is small and basic"

(Canada)

Verified Review | Review is for SJO airport in Costa Rica. Do not eat in food court. Huge rip-off. Find the gastropub near gate 1. Airport is small and basic. No charging stations or public computers. Clean and a few shops. Handled volcanic eruption incident relatively well, though some airlines still flew which was perplexing.
Experience At AirportDeparture Only
Date VisitSeptember 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

"most expensive departure"

(United Kingdom)

The most expensive departure from any country we've ever been to. Forgetting the $29 fee just to leave the country, the food prices after security are outrageous. All pretty much fast food but we found one deli style place - a bagel, pizza slice, 2 packets of crisps and 2 small waters came to $33! I know airports are expensive but that's more than anywhere in Europe.
Experience At AirportDeparture Only
Date VisitAugust 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

"signs are confusing"

(South Africa)

Landed at San José airport at 9:55pm from ATL as scheduled, but we had to wait 45 minutes for our gate to open. Once I finally got off the plane and inside the airport, it was difficult finding the way to the parking garage because the signs are confusing. It took longer than expected to get out of the parking garage. For a small airport this place is packed. The good thing is weather-related flight delays are rare, which is what makes me prefer this airport over SFO.
Experience At AirportArrival Only
Date VisitMarch 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
8/10

San Jose Intl Airport customer review

(India)

Nice terminal though no seating space at the check-in area, seems to be very congested. After security check the seating area is much better though limited options of food and shopping. The terminal itself is new and well maintained; not much walk times. The view of the runway from the terminal is good so you can pass your time quite well. Free wifi with reasonably good connectivity available. Announcements are adequate. Overall quite good.
Experience At AirportDeparture Only
Date VisitJune 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
yes
5/10

San Jose Intl Airport customer review

(United States)

I have been both a traveller and also a person picking up a traveller from SJC. Being a passenger the SJC airport is nice and updated. The only bad thing is the length of walk of certain terminals and terminal to baggage claim. It can be a bit far depending if you're terminal is the farthest from baggage claim. Now as a person picking up a traveller from SJC. From terminal A it is fine given departures are on the right side and pick ups from baggage is from the left side - not much of a bottle neck affect. However from terminal B it is terrible. The departures are on the right and right after is baggage claim therefore causing bottle neck affect. Did the architects not see this would happen? The baggage claim area should be further down or same as terminal A on the other side therefore not causing much traffic!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

San Jose Intl Airport customer review

(United States)

Terminal B hideous for elderly. Walk from Southwest to Baggage - no moving sidewalks no electric carts visible.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1 to 10 of 14 Reviews