San Diego Airport

Not Verified | Terminal overcrowded without any major disruptions of flights to cause the overcrowding. No place to sit. Food options for travelers requiring gluten free non-existent. This is the worst airport I have experienced in the United States, Canada and Europe. Would not recommend anyone to route via San Diego unless they had no other option.

Not Verified | The worst airport I have ever been to. Flew Southwest to and from New Orleans. Landing in San Diego with no problem but leaving to go back home is a nightmare. The terminal is so small there are no seats much less any place to sit and eat. Only 1 shop and 1 bar/restaurant which is very very small. They really need to do something about this. Also if you have pre TSA forget it. The line was longer that regular TSA and you still have to take your shoes and off, belts, computer out of the bag and jackets. So it basically the same process and regular TSA!

Not Verified | Worst bathrooms ever. Urine on the floor from the time you walk in till the time you leave. Your feet stick to the floor. I watched the janitor park his cart in the bathroom then walk out. He then sat in a chair at the gate for over one hour. He then went and got his car from the restroom and left again. Never cleaning anything in the bathroom. Totally disgusting. You don't want me to post a picture of this.

Not Verified | San Diego is the second largest city in California and has a very undersized Southwest terminals. Once through security, the gate areas are so full of waiting passengers you can barely navigate through the crowds. If you want to sit down and order food - forget it. Interested in a drink at the bar - good luck finding a wedge in the crowd to order something. And then enjoy your beverage leaned up against a wall since there is significant lack of seating. If you are Southwest passenger making a connection, be prepared to enjoy TSA security twice. The airport does not have a way for passengers who have already passed through security to get to another terminal. Passengers making a connecting flight in another terminal are forced to exit the secure area, requiring them to go back through security. This is frustrating and a waste of time. Several other passengers and I were forced to throw things away that could not go through security that we had purchased at our previous airport, on the secure side. And, as a frequent traveler, with TSA pre-check, I have never been asked to take my laptop out of my bag when going through security. There is no separate security line for TSA pre-check, and it buys you nothing in SAN. One of the worst airport experiences ever. Avoid if you can.

Not Verified | First off the TSA personnel need to be on the same page. The belongings staff said cell phones did not need to be in the scanner bin. Then I got in line for the body scan and the man said I could not have my phone in the body scan. So I had to get out of body scan line and put my phone in a bin to be scanned. Dumb! The airplane was air conditioned to frigid. Why? Also, I paid $35 for a bloody mary and mimosa, which was bad enough, but included in the cost was recruitment and retention of future employees. I had no choice so I had to pay, but this is a new low. Shame on you.

Not Verified | Arrived from San Jose at Gate 12 on the afternoon of Oct 2, 2022 and had to catch the connecting flight at Gate 10, which means exiting and reentering security. There were only two lines open, priority and the rest of us. The line was moving extremely slow and then to top that off a leak of sewer water from the ladies restroom to the right started moving toward the line. There were a couple of contract employees just standing there for about 20 minutes as the sewer water moving into the non-moving line. Finally some TSA guy comes out and moves some of barriers around to avoid having people stand and lug their bags through the sewer water. He calls on the radio on how many lanes are open (one) and asks to open another one. I suggest to him that someone shut the WATER off in the bathroom. He says that's maintenance's responsibility. 25 minutes later we get to the lane and there is another barking TSA employee (only thing they do) who yells at me for putting my glasses back in my pocket after the X-ray before he tells me to. He also barks at people for not taking their shoes off, and I mention that we've been standing in sewer water for the last 45 minutes, so maybe that's why people are hesitant to take their shoes off when now the floor leading up to the X-ray has water tracked from people standing in that water. The TSA employee is taken aback that I criticized him and I notice a sign saying you can get fined for hurting their feelings. Unhygienic and disgusting.

Not Verified | We were flying on Southwest from Denver to San Francisco with a stopover in San Diego (transfer planes). Two complaints - the Southwest terminal is extremely crowded and it is difficult to manoeuvre through the crowds due to terminal shape. Also, I had to go through security 2x once in Denver and once in San Diego. There should be a seamless transfer system when going from one domestic flight to another - instead one has to spend an extra 20 minutes going through another security line - it seems like a waste. On the plus, SAN has a beautiful location right by the harbor and downtown and you can see aircraft carriers while taking off.

Not Verified | The good: Lindberg Field is centrally located, clean and well maintained. The bad: since consolidating all the car rental companies in a "rental center" building at the south end of the runways, things have gone to hell. The shuttle service is slow, crowded and runs on no particular time schedule. There seems to be no coordination of arrivals and departures. Lines are always long. Sometimes no buses will appear for 15-20 minutes and then several may arrive all at once. The shuttle route both directions involves driving on Harbor Blvd., which at rush hours is stop & go. Allow at least an hour each way to travel 2 or 3 miles from the terminal to the "rental center."

Not Verified | What a pleasant experience. Facility is so bright and clean. Lots of food and shop variety. People are so welcoming and helpful. Small airport with giant positive impressions.

✅ Trip Verified | Where to begin. Terminals carrier signs were wrong. Jetblue was not at terminal 2. TSA had only one line open and it was cramped, slow and no place to sit for more than one person at a time. Departures upstairs, loved carrying my bags upstairs. Bathrooms (men's) - small stalls with no room for bags, no hooks to hang anything, as I believe CA is in a drought I found it shameful that the automatic flush valve went off no fewer than six times while I was in there. You do know that the sensors are adjustable? Gate Seating - I was leaving from gate 12 and there was seating for about half (or less) of the passengers waiting to board. Food Availability - 1 restaurant with only 3 or 4 options for lunch at the gate area. I think the people who operate this airport should stop by Salt Lake City International for an idea of how an airport should look and operate. Just a suggestion.