Salvador Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 7 reviews
3/10
No Skytrax Rating
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1/10

"fly from anywhere else except here"

(United Kingdom)

Not Verified | To suggest that this is an international airport is really stretching the imagination. The departure area is so small and the security area is so limited, that people have to enter by flight number. Airside has no facilities whatsoever and queuing times mean there is no opportunity to look at shopping or food options landside. There is one small shop airside that calls itself duty free. This is a hideous joke. In Salvador town you can purchase one litre of 51 cacasa for 11 reales, in the duty free shop 300 ml costs 20.00 reals. Overall I have had better service and facilities from my local grass strip that has a tea caravan next to the field. If you have any choice fly from anywhere else except here.
Experience At AirportDeparture Only
Date VisitFebruary 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
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3/10

Salvador Airport customer review

(Netherlands)

Chaotic lines at check-ins (GOL and Avianca) no idea how to organize slow and uninterested. After security fully overcrowded hot not enough seats and little options to have something to eat.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Salvador Airport customer review

(Brazil)

Although there is little traffic at SSA there will always be long lines. This is especially true for international flights. Although there may be only one international flight leave in 3 hrs immigration will take 1 hr. And beware of the arrival of 2 international flights within 1 hr. You will see the typical Brazilian chaos!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Salvador Airport customer review

(Brazil)

Travellers arriving into SSA on international flights beware: most of the cash machines in the airport for some unfathomable reason cease service at 23:59. Particularly inconvenient since TAP and Air Europa flights from Lisbon and Madrid arrive shortly before midnight leaving international travellers with no Brazilian money. This happened to me for the second time now which suggests it is a continuous issue. There are three cash machines in the revamped Banco do Brasil right next to international arrivals which accept foreign (maestro / cirrus) cards but they only issue a maximum of R$100 per card which is just about enough for a taxi ride to the city centre and a beer. Apart from this major issue which is strictly speaking not Infraero's fault but the banks' SSA still remains an efficient and pleasant airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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3/10

Salvador Airport customer review

This is an efficient and well-equipped airport. For travellers on AA beware that ground staff and security don't seem to communicate. The security channel for US departures remained closed until beyond the scheduled time of departure with no explanation given. The departure boards didn't show that there was a 90 minute delay and instead left all boarding passengers to wait outside the secure area. This seems to be a specific AA problem.
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5/10

Salvador Airport customer review

Nice medium size airport. Looks new (or revamped) and spotless clean. Easy to move around and offers enough services. Serious but very efficient staff which is all I ask for. Fast check in fast security even going through passport control was relatively fast (it was a late fly though so there wasn't many people).
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3/10

Salvador Airport customer review

On the whole SSA is everything you'd expect a medium-sized airport to be. It's spacious well- signposted and safe. Check-in is usually fast (except for charter flights to Europe) security is fast and friendly domestic arrival also fast and efficient. The one major problem at SSA are the long queues at customs in the afternoon when several international flights arrive pretty much at the same time. If you don't carry a Brazilian passport expect to stand in line for over an hour. There are just enough shops and food amenities. SSA is still (thankfully) first and foremost an airport not a shopping mall. If you are taking a bus from the city centre to the airport (or vice versa) be aware that traffic in Salvador is horrendous and the journey at peak times will take at least two hours.
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