Salt Lake City Airport

Not Verified | This is a horrible airport, the layout was not planned well. Be prepared to walk, add 30-40 tp get to your connecting gate, escalators down everywhere. I will definitely try and avoid this airport in the future.

✅ Trip Verified | SLC used to be an easy in and out airport. Now it’s the worst airport I travel to. You have to walk for ever to get to the B gates, sorry if you’re older or out of shape. Smaller planes require a long walk outside to a bus, which then inefficiently transports you to your plane on the tarmac. What was once a travel friendly airport has become a inefficient cluster of an airport. I feel sorry for anyone who arrives at b gate and has to get a quick connection in the a gates...good luck. The rental car facility is much better though.

✅ Trip Verified | I am a 62 year old typical woman, not fit, not unfit. Arrived in SLC airport to visit family on November 18 and left November 29, 2020. I was shocked at the poor design when I arrived and had to walk and walk and walk. As a college professor from New England, I decided to collect annotated data on the trip back. Yes, the art is lovely but if your mood is impaired by the physical requirements to manage your experience, who cares? I was traveling alone with 2 suitcases and 2 carry-ons. I had a rental car. The moment I returned the rental and took my first step towards the terminal, I started my stop watch on my phone. Me and 4 pieces of luggage headed for the first elevator. Up to rental but unfortunately, my airline did not have a check in person at the rental area, nice idea but no help here. Over to the main terminal. Check in, a total of 5 elevators and 44 minutes of walking (there were no lines due to COVID travel so waiting did not change my time). Finally get to the gate to hear a disembarking flight attendant say to the pilot, "are you ready for a long walk?" The pilot says, this is my first time here. I think to myself, "this is my last time here." And I mean it, the family will have to visit later at one of our family reunions, I am not going back the the SLC airport ever again. Who in their right mind designed this building? My only last thought is to keep the poor employees who must push a wheelchair in this environment in your thoughts.

✅ Trip Verified | SLC Airport planning boo boo. So many complaints about unreasonable distances to walk have dominated reviews. The airport has now put up distances and times on the internet in their review. They did not count the distance from drop off or pickup. They posted outrageous times that could only be achieved by young athletes. Massive lack of regard for the less abled and elderly travelers. A word to the SLC mayor, stop your political cover up and address the problem.

Not Verified | Just road tested the new Salt Lake City airport and I'm appalled. Flew American and had to walk miles, and change levels repeatedly. It's the worst organized airport I've ever seen. There are almost no moving sidewalks, and the few there are are either broken or move so slow they're infuriating. I saw NO other people moving options like indoor shuttles. There are no shuttles between terminals. The signs are too infrequent to help, and almost invisible, and totally confusing. I made numerous wrong turns as a result and walked even further, then had to back track. Furthermore the sign for long term parking shuttle directs people out the wrong door, farthest from the shuttle. I don't understand how a new airport can be this bad and do virtually everything wrong. I don't see how people with mobility problems can get around that mess. Horrible ordeal using that airport. Disgraceful. Whoever designed this garbage should be ashamed, and jobless.

Not Verified | What a horrible layout, all you do is endless walking, nothing is centralized. Car rental clear at far end, you should take note of Tampa International Airport.

✅ Trip Verified | This new airport is an embarrassment! If you’re traveling on any airline other than Delta (which I never will fly again) bring a sturdy pair of hiking boots, your walking stick and a snack to eat along the way. I’m only slightly exaggerating here. It’s almost exactly a mile walk from the airlines ticket counters to the B gates. I felt bad while following someone with a severe limp trying to make the trek. It’s seems obvious that the airport is trying to disservice customers into flying on Delta. I wonder how much Delta paid the city to make sure everyone who flies any other airline will have to walk forever! I enjoy walking when I’m in a national park, but in an airport when trying to make a flight? No good! You failed big time! Denver airport is far and above, even with the broken moving sidewalks and escalators. The long walk actually distracted from the newness of the airport which will get old really fast.

✅ Trip Verified | What a horrible horrible design! Get ready to walk and burn an extra 20 plus minutes walking to your gate. Who was the idiot that forces you to walk an extra 5 blocks so you walk thru the shopping mall. They could have built a tunnel straight out.

Not Verified | The SLC airport design is extremely deficient in the planning and designed length of walking required to most gates. Persons with limited ambulatory capacity are required to suffer with no options other than push roller chairs with no pushers. Unbelievable design, making it the worst in the US.

Not Verified | Brand new beautiful airport, but poorly planned. Plan an extra 30 min to get to & from terminal B. The walk is much longer now that it was when we were routed from Concourse A to the F gates. Really disappointed!