Roland Garros Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 3 reviews
4/10
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2/10

"Very bad experience"

(India)

Trip Verified | Very bad experience I faced in Reunion. 13 hour flight delay. No one responsible in airport. No proper food. No proper lounge. No proper WiFi. Airport shopping is very costly. Ground staff don't answer a single question. And in between they don't know English.
Experience At AirportTransit
Date VisitApril 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"Very unorganized airport"

(Norway)

Trip Verified | I have visited this airport numerous times over the last years. Arrivals, departures and transit. Air Austral, a very good airline in the indian ocean is using this airport as its hub, unfortunately this is the most awful airport, even compared to all other African airports I have visited. Transfers If you are on a transfer flight, be prepared to ring a bell to get through security, and wait up to an hour before they open the door. Departure They are trying to set record in the longest check-in process ever. I have experienced 4 times that the check in number has changed while in line. Expect to use 1 hour to check in if you have just carry on or already checked in online. Not much to do while you are inside the airport after security. A small taxfree, and kinda a restaurant and a few stalls. Free internet, if it works. Usually it does not. You have to check screens to know your gate. It is not a lot of gates, so it do not require many steps. English is not spoken in stores or restaurants. Arrival: Buses comes if they want, usually no taxis, or wait forever. One atm, if it does not work, you do not get euros. Very unorganized airport, bad service. It is a shame since the best airline in the area uses it as a hub.
Experience At AirportArrival and Departure
Date VisitFebruary 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"no air conditioning"

(France)

Unverified | Arrival on Sunday morning (22 Apr): Good airport, quick luggage delivery, clean airport. Departure on Thursday evening (27 Apr): Check in correct - no air conditioning, very hot temperature (more than 30°C on the evening), very crowded due to small boarding lounge and not enough seats. Only one small bar in international area for more than 3 large aircraft (B777) departing at the same time.
Experience At AirportArrival and Departure
Date VisitMay 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes