| I left this airport on 15/10/2017 and was thoroughly disgusted at the way the staff behaved. They were rude, aggressive and unprofessional towards passengers who had been delayed by the tropical storm. They did not even help the situation by processing the passengers quickly, instead they wasted time arguing with them and shouting at them for being late for the flight, which was through no fault of their own. No passenger should have to endure this kind of treatment and the airport should dismiss these staff and replace them with staff who are trained in Customer Services skills. I would recommend the international community to give St Kitts a miss until they do this as generally people respond to an impact on their bottom line. St Kitts if you don't value international visitors, find another industry as tourism will not survive. Thankfully, this was not a similar experience at the hotel and within other island tourist venues but the first impressions count. The airport facilities are very limited (no ATMs or exchange facility, limited food and drink), customs is very slow and unfriendly, no special assistance for disabled and elderly passengers despite long queues. Having travelled to other Caribbean airports, this is better elsewhere e.g. Antigua, St Lucia, Barbados, Dominican Republic etc so no excuses.