Riyadh Airport

✅ Trip Verified | Very unfriendly to westerners. We asked for help and we were in a rush to take our next flight. They only shouted to us: “sit down”. Also we where the only ones that had to go to a special security and they didn’t want to tell us why. Some people looked very angry at us. It was an very unpleasant experience. Also the signs where very bad. We followed a sign and came on a closed area. Some guy helped us but he was very angry. We have been to many countries but this was the worst ever…

✅ Trip Verified | I am quite shocked with the extreme poor condition of Terminal 2, the bathrooms are very dirty, smelly. Both the lounges were extremely poorly maintained as well and the air conditioning was not working while the outside temperature was over 45 degrees C, when we asked the workers there, they said it has been over a month that the air conditioning is not working. The drinks at the lounge were hot as the refrigerators where not working either. While doing the boarding, one of the workers was literally shouting on people with zero respect. The terminal doesn’t have any proper food and beverage places, no restaurants, inexistent entertainment.

✅ Trip Verified | Flew DXB - RUH - CAI. Taxied for about 10 minutes after landing and then on top of that had to take a bus to the terminal which took another 10 minutes. On departure, also had to take a bus to the aircraft and taxied for a lengthy time again. The airport staff are deplorable. Everyone I came across was rude. No one wants to help, or acts like asking them something is a huge inconvenience. It’s the opposite of what I’ve experienced in other GCC countries. Saudi is lightyears behind UAE and Qatar when it comes to service and treating people with respect. I would not recommend anyone transiting through King Khalid International, Riyadh.

Not Verified | The staff in Riyadh International Airport (departure) are very rude. I drop my son in airport because he is going back to the US to study while we are waiting my son just to pass the immigration I was crying looking at him from a far because as a mother I am going to miss him but one staff guy rooming around shouting, yelling at me to go away he was very rude, ill-mannered, disrespectful creature I’ve ever met in my entire life. How can Saudi Arabia attracts tourists if the people are impolite and discriminate expats? Calling out the management in International Airport in Riyadh hire a professional, educated and well mannered staff.

✅ Trip Verified | Riyadh airport is a nice airport. We had to transit from there and were surprised to see that how beautiful is even their domestic terminal.

✅ Trip Verified | I arrived in Saudi Arabia for a layover for 8 hours. When I got there, they asked me to pay for visas to stay in the airport. I didn't leave the airport and was not informed of this earlier.

✅ Trip Verified | Saudi immigration officials and airport staff are unpolite and rude in general. I was travelling with my 3 young daughters and my wife on Saudi airline. We had 19 hours of layover time in Riyadh airport. My plan was to get transit or tourist visa and stay in some hotel near airport during my connection or layover time. I was told by Saudi airline earlier that being an American citizen, i can apply for tourist visa on arrival on the airport on arrival. But my plan did not work. Saudi immigration officials would not grant us tourist visa or transit visa. We got stuck inside the airport for 19 hours. My wife and daughters had to sleep on the floor during night time. Make your transit or layover time is as short as possible. If you need tourist or transit visa, make sure you have it before you get on the airplane.

✅ Trip Verified | This airport is a total scam. We arrived on a Wizz A Mir flight from Vienna. Even though we had no intention entering Saudi Arabia they made us and hundreds of other passengers pay for a visa just to go from one Terminal to the other. Cost $130 per person. Staff rude and unhelpful. Total chaos. Free wifi sign up page only on Arabic.

✅ Trip Verified | Riyadh domestic terminal T5 is the newest terminal at the airport and it's not bad. Good looking terminal with good shopping and decent restaurants. I was flying with Saudia and they have plenty of check-in counters at the airport so that went quickly and also security did not take much time. In overall Saudi Arabia has improved a lot in recent years when it comes to airport infrastructure. Riyadh metro looks almost ready and there is a metro station outside the terminal so that will also be a big bonus when it becomes operational

✅ Trip Verified | I work all over the world as an engineer and why equipment uses battery packs no bigger than your phone. I always carry them in my hand luggage as set out by the aviation authority and all airlines around the world. I was stopped when travelling home by security and told they must go in checked in luggage. When I showed him that it clearly says on my ticket and the aviation authority rules it put his back up he took my passport off me and made me wait for 2 hours until I had no more time to get on my flight. He forced me to leave them behind and told me to collect when I returned the following week. On my return no one knew what I was in about. Spent an hour going round in circles. I have put in a complaint but have had zero response, I have been emailing the airport, and they admit he was wrong but that’s as far as it will go. Lithium batteries must be carried in hand luggage I have been doing this for years, awful experience and untrained security.