Rio De Janeiro Airport

✅ Trip Verified | This is a small airport. Single terminal concept. Security was quick and since my flight was to Sao Paulo it is internal and there is no passport check. All the gates are in a single long corridor. Distances to walk are short. The shops and cafes directly face the gates so you can drink a coffee and see when your gate is boarding. The free WIFI was excellent. Good stress free experience airport.

Not Verified | Dumont airport - terrible service by GOL. The queue has not moved for over 1.5 hours. Nobody speaks English for an airport that's full of passengers flying to and from overseas. We don't understand why is there a delay, nobody speaks the language and none of the staff are bothered. From what we understood, some people fought with the guy who looks like the supervisor and they were pushed in front? What a joke! Enjoyed Rio but won't be back, thank you!

✅ Trip Verified | The airport was renovated in 2016 before the Olympic games, it looks like Miami International Airport, nothing special, good duty free, some good lounges, all in all, good airport, with some problems with queues and not so friendly staff.

❎ Not Verified | Awful airport. We went one terminal to another 4 times. Also seating in waiting area are made for only one people so you can't stretch at all. Passport control had only 3-4 desks for more than 600 people. Nobody speaks english. They change gates pretty often. No smoking area.

Flew in and out of Rio Galeao airport in October. Terminal was quite clean and quiet, and quite a lot of shops, but not too many, which is neat. The walking was a lot though, and there were no conveyor belts to speed from the security to my gate (all the way at the other end of the airport). This is one of two points that could be improved. The other one is is that some employes doing reaserch and statistics about client satisfaction were walking aroud the gates to get info. No problem there. But there are far too many. I got interupted almost every 10 minutes, and I think that the airport can/could relax on that. An otherwise great airport.

Much better now that they inaugurated the new pier. More shops, restaurants (although some are overpriced) and seats available. Good staff and cleanliness.The restrooms are very good and clean. One problem is the distances between check-in and boarding.

Rio De Janeiro is a good aiirport but was very crowded during the Olympics. The new terminal is awesome, but GOL VIP lounge is poor - the Plaza Premium Lounge is better. The duty free is good, but overpriced. Customs and immigration officers are quite sympathetic, and the airport is clean.

This must be the worst international airport I've flown out of. Much worse than São Paulo. We arrived at 4.30am for our 6.30am TAM flight to find a long queue for check in with only one person working and no priority check in queue at all. Once through most of the very small rubbishy shops were closed. Couldn't even get a coffee. The lounge was also closed. The seating is uncomfortable and impossible to sleep on, which I really noticed given my kids had to be up at 3.30am to get there. Power points are not easy to find and I couldn't even by a charge cable for my phone. I could go on.

By far the worst airport I've ever experienced. Nowhere to get a meal, very few shops and the main duty free shop prices everything in US dollars. Not much use for someone wanting to use their remaining Brazilian Reals. You could, in fact, use them but had to convert the prices to see how overpriced things were and if you could afford it. The few other small shops were all closing during the evening so missed out on trade. Had to queue approx 1hr 50mins for a midnight flight even though it appeared that it was the only flight due to depart. Only 4 check in desks open which became effectively 2 when two sets of people were there for over 20 minutes. No attempt was made to open more desks by the time we'd checked in the shops were closing. Not a good end to a holiday.

On Arrival In Brazil, they do not have any Customs and Immigration officer. The border control is being handled by the Federal Police. No questions was asked and they just verified my visa and then I was welcomed to Brazil. The airport itself appears to be old but I find it clean. There is a free wifi at the airport which is always a big plus. Just outside the International arrival hall was an information desk and the guy who was there speaks really good English so it was not a problem asking for direction. There's many choices to go to town but we opted for Taxi as there were 4 of us and it will be cheaper that way. There's an Airport Bus that stops to the hotel zone in Copacabana and Ipanema or they have the Local Public Transport Bus as well but was told that you will need to make 2 transfer as there's no direct service to GIG airport to Copa. Our taxi driver spoke a good English and he was telling us the sights as we pass them. Taxi costs us about BRL60 (USD 15) which is really cheap and that's including the BRL2 charge for each bag (for big size only..no charge for small carry on bag). On Departure ,GIG utilizes the use of mobile Phone apps for boarding which I find very convenient. The signage was not very clear so we got lost a little bit on the way to the boarding gate. The big arrival/departure flight information monitor outside security does not have any gate information, once you entered security, then the monitor has the boarding gate. Our Boarding Pass did not have the gate number either which I found really odd. Security line was a breeze. However, I am not sure if Brazil follows the same rule in regards to liquid. Me and my friends had a bottled water in our carry on bags and we forgot to take it out before security. We were never asked about it and they just let us go without any question. Our flight was around noon and the airport was quiet as there's not very many flight going on at that time so check in, baggage drop, and security only took us about 15 min altogether. Again, departure area looks old but clean. Washrooms are old style as well but again, clean. Once inside, there's a choices for food and drinks. Prices are reasonable for airport pricing. However, the souvenir shops was expensive. The same time we bought at the mall or in the Streets of Copacabana as Triple the cost inside the airport so but your souvenir outside. I like the boarding area set-up for each gate. They have stanchions and signage of your boarding zone so you know where to line up when they call your turn. it was really organize. Airport paging system was good and you can hear the announcement loud and clear.