Riga Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 64 reviews
5/10
No Skytrax Rating
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1/10

Riga Airport customer review

I have been travelling though Riga airport for the past 3 years and feel that the airport has now made a very wrong decision in its opening of the new 3rd rate terminal (Terminal C)to handle the so called cheap flight operators such has Ryanair. On Saturday evening myself and my wife travelled to London on ticket which nearly cost the same as Air Baltic tickets the check in staff who dealt with us never smiled and did not give us our Priority Boarding Cards I had to ask at the office for the cards. I also found out that I could not get my NOVA points in the terminal and I was able to get them at the office when I picked up my boarding cards which should of been given to me at check in. The food in Lido was the worse I had eaten in Latvia and the family members to had given us a lift to the aiport remarked that it was not the normal standard of Lido meals maybe we should of stopped at the main Lido in Riga rather than head for the airport to eat. Lido is a well known name in Latvia and I before have always had a very good meal at the airport but not this time. The tax free shop was staffed by two staff who were more interested in reading or talking to each other or to colleagues for prices were dearer than in down town Riga and in fact somelines had a mark up of nearly 50% compared to Rimini Maxima or Rigas Balsam shop also the shop did not carry any tobacco items.
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4/10

Riga Airport customer review

Decent enough airport although check in desks (I flew with KLM) aren't clearly marked. It's not a shopping centre masquerading as an airport (rather like LHR) but does offer enough services to keep pax happy. Generous seating at the gates a big plus. Does what it says on the tin - which is nice.
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Riga Airport customer review

Check-in facilities could be indicated more clearly and open earlier. Security check area way to small if the recent growth of the Baltics continues... Otherwise pleasant new airport with plenty of seating and some shopping facilities. Two points of concern: monitors indicating departure time/gate of flights AND announcements which are not always made in english.
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Riga Airport customer review

Not the biggest airport but OK. Check-in desk are operational quite late. It is difficult to find the flight departure monitors with relevant information. I only found one small TV screen in the entire departure hall.
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Riga Airport customer review

A lovely surprise - compact friendly modern and even has a lovely restaurant serving the local fare at reasonable prices upstairs landside. Coupled with the bargain basement bus fare (although the services have to become more frequent - the bus was so full and everybody from the same flight) and the nice few shops this is one airport I look forward to visiting again.
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Riga Airport customer review

HEL-RIX-HEL last weekend and it was my first time to the Riga airport in 6 years. Since 2000 the airport has expanded and improved dramatically. It's still a relatively small airport but the shops there are decent now the waiting areas much more spacious and modern than before and service more efficient. I'm glad to see things are going well for RIX and I'd happy to travel through RIX soon again.
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Riga Airport customer review

Last night I had plenty of time to enjoy the surroundings of Riga International Airport as my Ryanair flight was late. It was lovely with nice Christmas decorations and plenty of TV monitors to get the news.
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Riga Airport customer review

RIX has improved a lot. The only thing that I hate is flying out at about 7 am when there are about 5 flights at the time - so long queues to the check-in desks and also to the passport control.
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Riga Airport customer review

All praise to the Riga public transport system for including the airport on a normal bus route. 20 santimi (or 25 for a limited-stop service) in to the city centre must surely be one of the best deals for reaching any airport anywhere.
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Riga Airport customer review

I have witnessed the changes of Riga airport during last ten years. Airport has been renovated and extended remarkably in the recent years. It's interiors are nice colors pleasant. Chairs in waiting areas are comfortable. It feels good just to be there. Service is professional and prompt. Airport has become up to date and customer friendly place. I am looking forward to be there again next time.
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