Riga Airport

Not Verified |   It hard to understand where to go, and staff are the worst especially those who are check in. They used 30 minutes to find something wrong with you bag by checking the weight multiple times. Not me but an other lady. And bunch of people had to wait for only that one lady. They could at least open one more check-in. When I asked a question staff was annoyed by me asking if it is the right gate. My experience is not good at all. Felt stressed. And I had 2 hours on me at least.

Not Verified | The worst airport I have ever seen. No overview where to find, I found myself in a labyrinth of parfum shops I was looking for a Restaurant run up and down. There are no acceptable signs only fast food or bad convenience shops. No quiet place where I can make my work and make a phone call with a customer. There is rock music everywhere. No noise reducing walls etc. Security check absolutely overdone.

Not Verified | Been to 20 airports and this was hands down the worst I've ever seen. Waited over 40 minutes to get my passport checked. Beyond embarrassing. You could tell it was bank Holiday Friday, the staff weren't bothered. Wish I could put 0/10

Not Verified | A pretty average airport, quite dated and gloomy especially landside. Going through security was no problem, airside things are slightly more bright and modern. The prices in shops are an absolute rip off, even by the standards of an airport.

✅ Trip Verified | I was very impressed with the experience at Riga Airport. So fast through security and no problems with my Japanese hair sticks which look like weapons on x-rays. Pleasant staff too, which makes a real change. Wish I could say the same for UK airports. Good range of shops and helpful staff, but some of the cafes are very expensive just for coffee and cake. Slightly let down by toilets and desolate area C after passport control but generally, very impressed compared to some nightmare experiences in the UK.

✅ Trip Verified | Absolute terrible airport, outdated security protocols, expect to be frisked and berated for things that are normal in every other airport on this planet (couldn't bring in 1 lighter even though there is smoking rooms inside?) Guess they need to milk the travelers for every cent they can. Terrible eating options, only 1 place to sit and eat with garbage overpriced food, only decent things are the beers which will be needed to drown the sorrow of being in this sorry excuse of an airport. Overall experience 2/10 (2 points for the beers), would not recommend for anybody to experience, it's almost as if they want to make sure you're suffering when traveling from or have a layover at Riga International Airport.

Not Verified | We were in transit through Riga Airport. We have three children one of them four months old. We were having a baby stroller which we handed to the ground crew before boarding the plane in Milan and no other luggage. When in Riga we have asked one of the ground crew to give us the stroller, which was five meters from him, telling him that we are in transit and we don't have any other luggage. He refused us telling us that is not his problem and he don't care.We have asked couple of times, after he just turned his back and left. We have asked two other ground crew and they have tell us that we need to go to pick up the stroller from the luggage hall. We have asked inside the airport four different staff members and received four different answers of how to proceed none of them making sense. In the end we have exit the airport, retrieve the stroller, going through security again with three children just because they don't "care". None of the staff members were nice, but the guy on the ground crew was very rude. We have traveled a lot of countries but never faced this issue. If you could avoid this airport, I will recommend you to do so.

✅ Trip Verified | Great experience! Early check in possible and done quickly, staff super friendly. Security fast and let's you go faster with a baby. Nice tax free zone that you can actually enjoy as the check in and security is done quickly. At least two amazing playgrounds for children, great cafes, everything clean.

Not Verified | Good check-in and boarding, excellent lounge, but a disappointing experience with an unfriendly and ignorant worker at the security check. There were only a few passengers at the airport, no queue at the check-in counter. The lounge was impeccable, with a friendly staff, a very good choice of snacks, drinks and reading material. The only negative moment was in the priority security line, despite that there were no passengers in the line, right after 8 am. The worker who checked my passport and boarding pass sternly told me that next time she would not allow me to use the priority security line if I don't present my Silver Finnair Plus card (?!) The “Priority Security” note was boldly printed in a big font on my boarding pass which she was holding in her hand, so I'm afraid to think she could not read English. RIX, in general, is a good airport but the management has to teach priority security line workers to read and understand at least two words in English: “Priority Security”.

✅ Trip Verified | Never been to another airport where the staff won't empty your reusable bottle for you (nor let you empty it yourself on the spot, you have to go to the bathroom facilities with all your hand luggage). I poured it into the trash container and they told me off and threatened to call the police next time. The security control is also really slow although there wasn't any queue. The containers are provided individually by the staff, so you can't lay out your stuff while they're checking another passenger. I can't say I don't recommend the airport - but you have to be prepared for how the security control is handled.