Rhodes Airport

✅ Trip Verified | Extremely crowded and doesn't feel like there's air-conditioning at a time of year that you can barely breathe. Floors, bathrooms and chairs are dirty. People are sitting on the floor because there isn't enough seating. This very moment a family has surrounded me in an effort to be near the grandfather that is seated. No regard for covid or personal space. However, there is barely space to move around so they don't have a choice really. There aren't enough options to sit and eat. The bathrooms have a toilet roll device that doesn't work. I literally open all doors to find one where it is still functioning. About 30% of flush buttons are missing leaving holes in the wall. Lovely island but this airport is hell for my long layover.

Not Verified | We had a weeks holiday in Rhodes so arrived and departed. Our arrival at approx 2300 local time was easy and quick. We were off the aircraft, through passport control, baggage collection and customs within 45 minutes. Our departure was longer and check in queues were lengthy with over an hours wait- however I believe that is the responsibility of the airline, not the airport. All staff were courteous and cheerful. We had a snack whilst waiting for our flight, the quality wasn't good and it was very overpriced, so whilst I wouldn't choose to eat in the airport again I would be happy enough to use the airport and look forward to visiting Rhodes again soon.

Not Verified | One member of our party has special needs and requires the special assistance service. The airport ground staff were exemplary. We travel regularly. The assistance, kindness, efficiency and responsiveness of all the ground staff we encountered was the best that we have experienced. I would recommend Rhodes airport as an airport with staff that genuinely assist those with special and additional needs.

✅ Trip Verified | It’s been a few years since we were last at Rhodes airport but they seem to have invested quite a lot of money in improving the facilities since our last visit back in 2017. The airport was clean and efficient given we were there at the peak of the season. There were delays on arrival due to having to go through the Covid protocols but these weren’t as bad as we had expected. Collecting our luggage was quite efficient and we were through the airport and on our transfer coach in under an hour. On departure we got quite lucky as we arrived at the check in desk just before lots of others so didn’t have to wait to long. Passport and security was also very efficient. The gates are very busy and there was limited seating, however as it was peak season this can probably be expected. The airport is very expensive for food but that is our only minor complaint.

Not Verified | One of the worst airports I have been visiting, I travel a lot to developing countries and Rhodes airport is at the lowest level I have been given to review. Totally overwhelmed staff, overcrowded, no enforcement of sanitation rules, no places to sit with some distance from each other, no lounge open 'due to Covid-19' which is a total scam considering all over the world airports have open lounges, rude incompetent agents (25 min to ticket 2 people with 3 bags), no line for priority passengers, loud unpleasant calls over the PA, smelly dirty toilets, not possible to book a cab creating massive lines outside and literally 40 min wait to get to overwhelmed cabs, etc. The only positive is that the AC is working and that the shopping areas are decent if they were not overloaded, overcrowded making it impossible to approach. In short it seems that the German company owning the airport is more interested in selling cheap burgers that to provide service to travelers - at least for the Schengen zone where I was waiting. This airport is a shame and should be avoided during high season.

Not Verified | Arrived at night, have a disability and after 40 hour flight as a result was one of the last ones off, through to pick up bag which came direct from Sydney Australia and was stopped by a woman demanding I open my bag. I advised her to lift my bag if she needed to open it, questioned whether bag had been opened on way which of course it wasn’t, she was so rude and didn’t feel welcomed at all. Everyone was wearing masks but her, she also searched a young mans bag as he was not a local. If this is the welcome to Rhodes then why pick the people who didn’t look Greek, at least 100 other people on flight. On return trip was supposed to have wheelchair assistance but again this was not arranged, people just push and shove even with so called distancing. Rhodes airport has no customer service for visitors.

Not Verified | Worst airport ever! Avoid going to Rhodes at all costs, it really was that bad. There were fights in the queue (really bad ones) with children present all because of how this place is run absolutely shockingly! Secondly was the rudeness and understaffing of the place, no security so when all the fighting broke out there was a mass brawl. Thirdly during a pandemic there was about a foot squared of space per person, completely unacceptable! Again this was my first and most definitely my last visit to Rhodes which is a shame because the islanders and island is beautiful.

Not Verified | Rhodes was awful during my arrival and departure from it. We landed on time and the ground staff waited until half the passengers had almost walked in the wrong way before getting us on the buses like they were meant to. Arrivals was awful and there were 2 officers at Passport Control for 3 arriving flights luckily my flight was the first of the 3 to get to Passport Control. The baggage hall was in an absolute mess with the belt for oversized bags being ripped out. There was no safety signage around the belts warning people of it's auto on/off system which is very dangerous. My departure from Rhodes started off okay because of the TUI reps on the bus, if I was driving you wouldn't have a clue how to get to departures as there were no signs until actually in the terminal building. Security was badly laid out by people who didn't know what they were doing. The duty free section was also weird as 50% of it was directly after security, then you had gates 7-12, a Starbucks and a Burger King both of which are ridiculously overpriced. It came to 34.69 EUR for 3 meals at Burger King when the same three meals in Rhodes Town came to 19.89 EUR which shows the overpricing here. Our Flight was leaving from a gate after passport control which was just past Gate 7 even though this was hardly signposted. The Gate number was also not on the screens either and the staff after put you into one of three rooms which have no seating. Boarding was terrible as the doors opened for our flight from Gate 6 which was only announced on the screen (no announcements) 35 minutes before departure with the actual gate opening at the same time There was like my arrival, 2 flights leaving at the same time and Gate 05A (next door to 6) were put in a line next to us and escorted to their plane first but it actually wasn't their's it was our's so they came back and we boarded we were already 12 mins behind. The confusion even lead a couple to get mixed up in the terminal and arrive late to the plane which was just about to depart My worst experience at an airport!

Not Verified | Well I have traveled to all the Greek islands and this experience has been my worst by far. I knew before booking that this year all the Greek airports are undergoing major upgrades but was told it would cause minor disruption, well that was far from true. We arrived in Rhodes on the 3/9/19 on a 4.15 pm flight from Stansted, with the time difference and a delay for a French computer glitch we arrived at 11 pm and was met with utter chaos, four flights had turned up together and the queue left us a long way back from the doors of the terminal, here we stood shuffling one place forward every 15 minutes, an hour goes past and we are still outside, no information, no help, no nothing apart from the fact we found out there was one person operating passport control for nearly a thousand people. Anyway achy legs later we finally got in the building where another guy wearing a football shirt has joined in with the passport control (how professional), all the time we got through we had no trouble getting our bags as they had been going around and around for some considerable time then to the coach we go for a hour transfer where we eventually arrived at our hotel at 2am. I have to say though our return journey was fine, we had no problems at all.

Not Verified | Having read the largely negative reviews my friend and I were apprehensive but I can only call it as I found it. On arrival with BA we were transferred to buses quite quickly. Passport control had at least 5 booths open and we queued for approximately 20 minutes. Baggage took slightly longer at around 30 minutes but not too bad - Gatwick on the return was far worse! On departure with EasyJet (12.15 flight), check in took approximately 15 minutes. There was literally no queue at passport control and security another 10 minutes - all told less than half an hour from check in queue to being at the departure gate. There was plenty of seating and I purchased some gifts in the duty free which had lots of options. The Boarding process was a little chaotic but not sure if that was down to the airport or EasyJet but we waited for the crushed panic to subside then easily boarded the bus to the aircraft.