| At the time of travel we lived in Germany and therefore had no need to go through Passport Control. This was, we thought in the first instance lucky as three other aircraft were offloading their passengers from planes with UK registrations. When we arrived in baggage reclaim this suspicion was confirmed when the arrivals sign said the planes had come from Luton, Birmingham and Leeds. This is where the 1st problem occurred, all four aircrafts' luggage was being sent to one delivery band. Because we did not have to wait to transit passport the 150 or so fellow passengers from Saarbrucken stood next to the luggage reclaim band, however our luggage was not the first to arrive, in fact I think we were probably the last to receive our cases. Of course as we were at the front the passengers from the UK flights could not get to the band to collect their luggage. It quickly descended into chaos. To cut a long story short we waited around 90 minutes to get our cases. When we arrived at our hotel, were with TUI, we had the usual rep meeting. One of the complaints made to the German rep was the events the previous day at the airport. Her reply, in German so it may not be word perfect, was yes it is like this every week. To make sure I got the gist of the reply correct I spoke to the UK TUI reps who said yes it was terrible and even worse when you had to check-in for the return flight. They said I should pay €42 to enter the private departure lounge. Did this, yes the lounge was disgusting, rubbish everywhere, little or no food or drink and very quickly it filled up. The only good thing, about 10 minutes before the flight a man appeared and called the passengers to Saarbrucken to follow him. We did straight to the front of the departure queue.