"airport itself has not been able to keep up"
S Paterson (United Kingdom)
❎ Unverified | With family in Brittany I'm a regular user of Rennes St Jacques and have seen its traffic grow significantly in volume over the past decade. What a shame that the airport itself has not been able to keep up. The only passenger facilities are a small café / gift shop and once you get beyond security there's a pop-up snack stall (closed on Sundays) and a vending machine. No shops, eating establishments or even the token Duty Free. Generally I pass through the airport quickly, so this isn't really a concern, but if you are unfortunate enough to be delayed, it's not fun. My main issue is with the speed of check-in, which can only be described as glacial. When there are two or more imminently departing flights at the same time, the queues barely seem to move, at the risk of passengers almost missing their plane. I speak from experience here. Staff are pleasant and bilingual but absolutely inefficient at processing large volumes of passengers. I want to like Saint Jacques - it's clean, friendly and has a good bus service to the city centre, but it hasn't really done enough to move with the times and comfortably accommodate its passengers. If it had a choice of amenities, expanded check-in with more staff, and a better departure lounge, it would be pretty much the perfect regional airport.
|Experience At Airport||Arrival and Departure|
|Date Visit||July 2017|
|Type Of Traveller||Solo Leisure|