Raleigh-Durham Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 36 reviews
5/10
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10/10

Raleigh-Durham Airport customer review

(United States)

Nice airport for its size. Terminal 2 (the new one) has enough amenities even though you only have two options - turn left or right. Security area was large enough with a minimal line even on Thanksgiving. CLT has more options but RDU is more modern-looking (for what that's worth!).
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Raleigh-Durham Airport customer review

(United States)

Have not flown out of new T2 since they opened up the entire terminal last time just half of it now both wings are open and it is immaculate. One of the top terminals in the country for an airport its size. Plenty of shops food etc. Security well organized did not take long. Comfy seating powerports etc. Great place to fly out of. They are now starting to renovate old T1 which is abysmal. Avoid it if you can only Southwest uses it now.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Raleigh-Durham Airport customer review

(United Kingdom)

Left T2 for IAD on United. Our first use of this facility vast improvement over the old one. Clean bright plenty of seats most with charging points and good refreshment outlets. All staff polite.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Raleigh-Durham Airport customer review

(United States)

The new Terminal 2 is where all airlines except Southwest use. Terminal 2 is bright clean and pleasant. There are shops and restaurants. RDU is never really that busy given the relatively small population of the Triangle area. I've been to this airport five times in 6 months. The only issue I have is that there is no free wifi.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Raleigh-Durham Airport customer review

(United States)

RDU is the perfect size and well run. Not too small not too large. It's just right. The new terminal 2 is modern clean has beautiful indirect natural lighting from large skylights and has wonderful acoustics. Even when very busy it is not loud inside at all. The atmosphere here gives the feel of "calmness" which is quite a feat for an airport these days. They really did a wonderful job building this terminal. Clean. Pretty. Nice bathrooms. Very good selection of restaurants. Efficiently run security and friendly staff too. Parking is very easy. My favorite place to park is Fast Park & Relax. You can't go wrong with Raleigh-Durham.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Raleigh-Durham Airport customer review

(Japan)

The entire terminal 2 is now open and operating. It is gorgeous! I've been through quite a few airports in my life and RDU has got it right. Very modern comfortable good outlets for food and shopping spacious clean and interesting art and aesthetics. Unfortunately if you travel on Southwest JetBlue or Air Tran you will have to use the old crowded and substandard terminal 1.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Raleigh-Durham Airport customer review

T2 impressive. Arrivals good however immigration could do with a few more staff especially when a full London flight arrives. Baggage delivered quickly. Staff easy to find which is always a good thing. Departures excellent with plenty of areas to sit and plenty of options for eating and shopping. Gate areas clean and I really like the seats with the charging outlets for charging ipods phones and laptops. Overall great airport which I look forward to using again.
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5/10

Raleigh-Durham Airport customer review

Left from the new T2 last week - nice to see such a nice new modern facility. Check in and security quick and efficient many options for food and beverage as well as shopping. Concourse is one long linear layout with moving sidewalks so very easy to navigate and get your bearings. Not much in pre security side however.
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5/10

Raleigh-Durham Airport customer review

My first visit in and out of the new terminal 2 and I have to say I was completely impressed! I live abroad travel rather often and feel that this terminal is one of the best I've ever traveled in and out of: open and bright design clean lots of toilets very comfortable and large chairs in all boarding gate areas a decent array of food options plasma displays all around baggage claim large and easy to navigate and a open and convenient check-in area. Terminal 1 on the other hand is really basic. Depending on your airline RDU can be a great experience or just an average one. Can't wait for the whole terminal 2 to be completed and hope I never have to go in and out of terminal 1 again. Good job RDU!
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4/10

Raleigh-Durham Airport customer review

The renovation project has been finished and it looks beautiful. The terminals have been renamed "1 and 2" and most airlines have been moved over to terminal 2. There are multiple food options (both sit down and fast food) with several focusing on healthy eating. Security is a breeze. Hopefully terminal 1A is either renovated or torn down.
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