"Level of cleanliness is disgusting"
1 reviews Dhiraj Khandelwal (India)
❎ Not Verified | Level of cleanliness is disgusting at Pune airport. Toilets are not clean, without any tissue paper, dustbins are not covered and surprisingly this airport has lot of mosquitoes inside the terminal building. Passenger facility is not user friendly, manual screening of check in baggage needed which is stone age process and staff at manual screening is very rude. Electric works are being done without any fencing done for passengers which poses a huge risk to passengers.
Experience At Airport | Departure Only |
Date Visit | December 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"flight announcements are dreadful"
Srinath Radhakrishnan (India)
❎ Unverified | The security check was neat and quick, well that's the only positive thing to talk about Pune airport. The flight announcements are dreadful especially the announcements being made by the airport staff. For that matter even some of the airline staff seem to be very weak in their communication, they stammer, cough and take their own dear time to think for appropriate words. If their English is pathetic, their Hindi is even more horrendous. I pity those unfortunate passengers who may not have any knowledge of hindi or marathi. Pune is pole opposite to Mumbai in this regard.
Experience At Airport | Departure Only |
Date Visit | October 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"There are many things wrong with that airport"
C Weber (Germany)
✅ Verified Review | There are many things wrong with that airport. The first thing that you want to see on an airport is if your flight is displayed on the digital screen, but at Pune, there is nowhere a mention of any international flights. Only domestic flights. Now, how much effort is it to display such important information! I was flying to Germany (Frankfurt) with Lufthansa on a valid work visa, and after baggage drop off, I had to go through immigration. The immigration guy said - I don't speak German, please verify your visa (from somewhere, he pointed with his hand outside the main door!). Now what is the basic job of immigration officers? They should at least know how a visa for the flights departing from the respective airport should look like. After much convincing, he just stamped my passport, as if doing a favor. I had no problems getting into Germany, because it was a standard visa! Besides the immigration officer asked me - "which country is Frankfurt located in?" Toilets were absolutely disgusting. Not clean, no tissues, no dryer, no soap. My baggage was also lost as it was loaded onto a different flight altogether (now I don't know if it's the responsibility of the airplane carrier or the airport staff). WiFi is non-existent. It just does not work if you have an international sim card. The plus point was enough seating capacity inside the airport, and the seats were comfortable.
Experience At Airport | Departure Only |
Date Visit | August 2017 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"good except the security checking"
Anamika Arora (India)
✅ Verified Review | Pune is a small airport, perhaps only for domestic flights of India. Everything was good except the security checking procedure. First there were long queues and then when our turn came the lady checking the female passengers was very rude. She was talking to the kids like they know everything they are supposed to know. It was really disheartening to see the attitude of hers.
Experience At Airport | Arrival and Departure |
Date Visit | June 2017 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"complete failure"
T Owen (United States)
Horrible - no way to figure out where to go or what to do to check in - some counters for check in are unmanned until 2 hours before your flight - even if your first class you have to wait for security. Complete failure for Pune - upcoming technology hub needs a better airport.
Experience At Airport | Departure Only |
Date Visit | June 2016 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"an unimaginable mess"
Anita Ghorpade (India)
Pune airport has pathetic infrastructure. I pass thru the domestic side every 3 weeks. I pity the passengers using this terminal for the first time. The signage is tucked away and very difficult to find. The display boards in the depature lounge show more advertisements than flight status information. The public address system is so hoarse that one can hardly make out what is being announced. The restrooms are filthy, stinking, wet with most stalls having locks and doors missing. The whole place is an unimaginable mess. The domestic boarding is chaotic as the passengers have to walk across the tarmac to the aircraft. The speeding cargo loading vehicles are zooming / weaving through the passengers milling around to identify their aircraft. The airline staff if present on the tarmac have a tough time identifying and guiding their passengers. The tarmac chaos is the same when you arrive - no signs to guide you to the arrival lounge - you just follow crowd.
Experience At Airport | Departure Only |
Date Visit | May 2016 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"plenty of free trolleys available"
Ravi Mene (United Kingdom)
We had a chance to use this airport 4 times this month. Arrivals are breeze, plenty of free trolleys available, bags arrive promptly and you are out on your way. Departures are a different story, while the airlines try to make life easier for its clients, the security is quick, no long queues. There is plenty of seating on first floor, lift and escalator available, the aerobridges are not in use, only one door used by all airlines for departures, then you have to walk down again and then to the tarmac to board the aircraft, the steps to the aircraft can be daunting with hand luggage and watch out if you have toddlers with you. The so called lounge? is diabolical. Have to use this airport as there is no choice, but it needs to improve quickly to compete with other emerging airports in India.
Experience At Airport | Arrival and Departure |
Date Visit | January 2016 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"had to sit outside the airport"
Rod Olsen (Australia)
My work organised a car which dropped me at the airport 3 hours before my flight. The CISF officer refused to let me in because I was too early. I had to sit on a seat outside the front of the airport for 2 hours before he would let me in. What is that all about?
Experience At Airport | Departure Only |
Date Visit | January 2016 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"baggage was waiting to be collected"
Sathya Prakash Moparthi (India)
I travelled from HYD to PNQ on Jet Airways 9W 2822. The flight landed around 7am. It was a brief walk from plane to arrivals and by that time my baggage was waiting to be collected. Even at such early hours, there were traffic jams outside airport. Note: This airport is maintained by Indian Air Force and hence no photography.
Experience At Airport | Arrival Only |
Date Visit | October 2015 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Staff | 12345 |
Recommended | yes |
"can be chaotic at times"
2 reviews H Deo (India)
I use this airport frequently. Airport is far away from the city and is an airforce base. It is very small for the size of the city and international connections are limited to major hubs. Airport itself is very small. The arrival area is narrow. Trolleys available in arrival area. There are 2 entry gates for different airlines. You have to show e-ticket print out and passport copy. Upon entry luggage will be passed via a scanner and then you can proceed to the check in counters. Upon receiving boarding pass. Proceed to security area. Do not forget to attach luggage tag to hand baggage. Security check is fairly quick and max 5-10 minutes required for completing. Make sure to get boarding pass and hand baggage tag stamped as they will be checked again by security before letting you board the plane. After security area you go to the first floor which is a hall with gates. One lounge and a few small shops with a smoking area. Seating arrangement adequate with few charging points. After boarding starts you will have to walk to plane. Can be chaotic at times due to mismanagement and passengers boarding from wrong entrances. On arrival I found waiting times to be minimal and by the time you arrive to the belt you luggage is waiting. Prepaid taxis available to take you to parts of city. Do discuss fares in advance to avoid being ripped off. As mentioned entry gets chaotic due to arriving and departing vehicles and police trying to manage traffic. Found airport staff to be okay. Being a domestic airport shopping was very little or almost non-existent. Signage is adequate and for such a small airport doesn't make much difference.
Experience At Airport | Arrival and Departure |
Date Visit | May 2015 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | yes |