Prague Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 130 reviews
4/10
No Skytrax Rating
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5/10

Prague Airport customer review

(Thailand)

Flying to and from Prague to Terminal 1 (Bangkok-Moscow-Prague). Arriving to Prague in the early evening with a fully packed B777 at passport control and still it was fast. Baggage was on carousel within 15 minutes. The departure made the most impression on me. The checkin was handled by Czech Airlines staff. Had 3kg extra and had to rearrange them to my handbag -no hard feeling there. The check in agent asked whether my reserved seat is really what I want. He actually warned me that in my vicinity there are 3 infants and if I'd like to change. I agreed. All with a smile. Passport control took al about 3 seconds to go through. The security check is at each gate and for the first time all with broad smiles and efficient - took a lot from the usual departure jitters. Prague airport is the airport to fly through - comfortable not too huge and very close to city in case you have a longer layover. Lots of new shops and a great supermarket. Free wifi.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Prague Airport customer review

(United Kingdom)

Terminal 1 arriving - efficient passport / baggage reclaim / customs etc. Returning to UK - a peaceful process with lots of space and seating. Security is at gate where there are shared lounges so rather odd that they chose to schedule departures to Manchester and Sofia within about 10 mins of each other from a shared lounge when nothing else was happening along the pier. That said handled fairly well.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Prague Airport customer review

(Thailand)

One way flight from Prague to Munich in the wee hours of early morning. Flying Czech airlines from T2. Even at 5.45am the hall was full and seemed like a rush hour of sorts. There were check-in kiosks all over the place and each had a lady helping the passengers easing the crowds from actual check in and just sending them afterwards to baggage drop off. I found this really attentive. After being there for 20 minutes the crowds eased as more and more check in counters opened and the crowds dispersed- at the beginning it looked a bit messy. Check in went through fast enough then through x rays which is also quick enough. Coming into the terminal air side at 6am many shops were still closed but a fair amount was open. The Czech Pub type restaurant was very big and a lot to chose from. Prices were OK. Eating venues prices seem to be represented in various "price star" category as shown in the guide that is available. Went to my gate as we were bussed to our plane (An ATR turboprop). It was painfully cold that day outside so it was very sweet of the bus driver to open and close the door when we were waiting for the rest of the passengers to step in the bus compared to other airports where doors are wide open no matter what weather is outside. Prague is still a great airport and very easy to navigate through. You have what you need there. I have to be fair and take one star for the relative mini-chaos that was at the check in the morning. I agree that it is not an airport to remain in while long lay-overs so I guess either use one of the hotels around the place and in the air-side as well or just jump to the city as its only 30 minutes away.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Prague Airport customer review

(Spain)

Not a place I enjoyed spending several hours between flights in. Terminal is modern by 1970´s standards and its dull compared to other airports one can connect in. Lots of shops but duty free is extremely overpriced. Food choices are terribly lacking that is if one isn't in the mood for KFC or bratworst sandwiches in a pub so smoky the air was blue. A tiny thimble of expresso and a piece of strudle in a cafe set me back a whopping 10 euros! I almost refused but there was nothing else worth eating. Internet cafe charged me before telling me that only a handful of email sites can be accessed. Only saving grace is the kind CSA staff and the fact that you can connect relatively quickly due to the airport's small size. My advice is avoid long connections here.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Prague Airport customer review

(Australia)

Landed 1600 no hold baggage caught 1620 bus in front of terminal into town. On departure went through immigration but security clearance is at the gate which seems to defeat the purpose of security. Presumably it is set up like this because arriving/departing passengers mix freely inside the terminal. I would suggest taking your own food and drink purchased in town as it will be far cheaper than at the airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Prague Airport customer review

Check in always efficient passport control usually fast as well as the security. Now the airport offers (finally) free wifi connection. True that the free connection is 256KBs but its enough for web browsing and mail sending. If you need a faster one there seems to be paid wifi with 10MBs connection.
no
5/10

Prague Airport customer review

Recently used this airport for the first time when on a city break to Prague. I was most impressed. Despite large volume of flights our arrival and departure were free of stress. Terminal building clean and well run. Only fault I could find was expensive prices for refreshments - I suppose this is typical of most airports.
no
5/10

Prague Airport customer review

Arrived from MAN on a busy early-morning CSA flight returned to LHR on a busy mid-afternoon flight with BA. Bags on the belt within 10mins of arrival. Immigration fast and efficient no queues. Fast friendly and efficient check-in on the return leg. No queues at passport control. Terminal clean throughout. Adequate facilities landside. Usual range of facilities open airside (before security) still a good range but can be expensive. Lots of busy flights scheduled around the same time yet passing through passport control and eventually security couldn't be quicker. Still no facilities after security other than a vending machine but both Czech and English complimentary newspapers were available at the gate. Still my favourite regular airport and always a pleasure to use.
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4/10

Prague Airport customer review

A modern spacious terminal that is easy to use. Quick baggage return and short walks to the gates. Very good experience.
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4/10

Prague Airport customer review

Terminal 2 in the Schengen zone is excellent. The only downside is the high prices charged by the refreshment outlets. The airport itself is modern clean and efficient.
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