Prague Airport

✅ Trip Verified | I flew from Prague to Rome Ciampino on Ryanair. I prefer using public transport Metro + the very comfortable Trolleybus 59 combo especially during rush hours. The 'AE airport express' is risky using very busy roads. Both Terminals 1&2 are modern, easy to navigate and especially love the large supermarket (charging regular prices) with fresh pastry, bread and fresh fruits. The mornings are busy with many flights departing but security in T2 was very fast. I had no luggage to drop-off this time. The air side is getting better with various shops and eateries. I still think the gates and corridors (Gates C) are a bit bland with more seating needed but that's just a personal taste. I rarely had any negative experiences flying from or to Prague with arrivals equally easy. I appreciate the Uber reservation kiosks with clear instructions for those taking a car to the city. My only big criticism is that I strongly advise against exchanging currency here due to lack of 'choice'. Some minor works on the exterior of T1 causing mininal disruption. Looking forward to seeing the planned green transformation of the areas Infront of both terminals with greenery and trees on the surface & traffic below.

Not Verified | Queue for passport control took an hour despite not a huge amount of people to handle. Only 3 open for non EU and 13 including machines open for EU. Most the guys on EU had a nice hour break. Bags on time but you expect so after an hour delay.

✅ Trip Verified | Rudest member of staff I have ever encountered in security. She screamed in my face "madam, I asked if you had any liquids, open your bag!" She saw a jar and said "what is that?".. it was a candle. She didn't have the manners to apologise and left me highly embarrassed. I returned to Dublin where I was greeted by friendly staff, which should be customary when visitors your country. We were then left waiting in a bus to our airplane for twenty minutes in 31 degree heat without any explanation. Then a further 10 minute wait when we got to the plane.

✅ Trip Verified | Terminal 1 at the airport employs a dated security setup, with individual security checks for each gate rather than a centralized system, a system long abandoned by any modern airports. Upon passing through security, I discovered that my flight was delayed. The inconvenience continues as any attempt to access refreshments or restrooms necessitates leaving the secured area and undergoing security procedures once more upon return—a frustrating and time-consuming experience. This approach requires an excessive number of security staff and technology, resulting in consistently long queues and an overall sluggish process. Additionally, the lack of a predetermined wait time at security means passengers must factor in a contingency for potential delays at security, adding to the overall inconvenience. Regrettably, this airport's shortcomings extend beyond its security procedures. Upon arrival, passengers are facing queues at passport control and wait quite some time for checked luggage. Nothing is working properly. The airport is inefficient and unfriendly.

✅ Trip Verified | Disgusting. Terrible queue, complete mess. The airport is featuring this distributed security control for each individual gate. Looks like they are not capable to match the capacity of the flight with capacity of the security check. Unfortunately, the long queues everywhere is a sort of normal for Prague.

Not Verified | Very clean airport, arrival and departure very well organized. Lots of places to sit with a view of the runway in the departure hall. The Billa supermarket located in the airport terminal is a good choice. Transport from/to the airport very easy.

✅ Trip Verified | I've read some negative reviews, but had a good experience myself. Arrival was smooth (the parts inside the airports control). A short queue at customs and easy to find my way around. Departure was overall good. Not overcrowded like a UK airport, with good eating/shopping options and family/kids areas. My flight was delayed so took a couple of hours sleep in the airside hotel which was good value. The only let down was a pretty long queue for security and lack of seating post security - then my airline had delays/drama, but no fault of the aiport. I'd fly here again.

Not Verified | Airport staff were unfriendly, unhelpful and rude. Flight was delayed and no information was transmitted, when asked they simply said “look at the board” of which was not actually on show. The boarding gate was B10. When asked to make an announcement as other passengers on the flight were still waiting under the belief that that flight still had another one hour delay the said “we can not do that” aka they could not make an announcement to passengers? Will not be returning through this airport so substandard disgusting service.

Not Verified | My flight had been delayed so I arrived later at the airport however check-in had closed (as check-in times had not been amended!). The security team were really helpful in scanning my bike box and ensuring it got to the gate to be loaded on the plane. The team were very friendly and supportive with a great result. Thanks!

Not Verified | Ticket sales personnel on 9 May (2:05pm) was definitely rude and was definitely unprofessional. He did give out his name, and wasn’t able to articulate the airlines policies and just asked us to pay the online check-in. Chose of words were definitely off! Disappointing!