Phu Quoc Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 6 reviews
4/10
No Skytrax Rating
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2/10

"has very basic amenities"

(Vietnam)

Not Verified | The airport was small and has very basic amenities. But the worst thing is the rude staff, from checkin counter staff who work very slowly, to security check who are extremely rude, lack professionalism and give unclear instructions. Be careful with pickpockets and loud crowds.
Experience At AirportArrival and Departure
Date VisitMarch 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
6/10

"modern and well equipped airport"

(United Kingdom)

Trip Verified | Small, but modern and well equipped airport. Check in and security check are fast. There are some stores and food shops also. Clean and well . Minor point is no free wifi provided
Experience At AirportDeparture Only
Date VisitFebruary 2020
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"It is brand new but loads of problems"

(United Kingdom)

Not Verified | Travelling there in April was awful. It is brand new but loads of problems. 1) Upon arrival it took two hours to get through visa control. 2) Leaving it took two hours to check in. 3) Four coffees in departures US$25. Hardly anything to buy - no tobacco and spirits more than in the UK!
Experience At AirportArrival and Departure
Date VisitJanuary 2020
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
5/10

"food is pricy"

(Malaysia)

Trip Verified | Very limited F&B selections and the food is pricy and charged at USD between $10 to $20. Would recommend taking your meal before going to the airport or order in-flight meals. All other parts are fine.
Experience At AirportArrival and Departure
Date VisitOctober 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
4/10

"the terminal signs were easy to follow"

(Japan)

Verified Review | Phu Quoc Airport was built and completed in 2012 which was one of the newest international airports of Vietnam. The queuing times were not too long and the terminal signs were easy to follow. However, there were only some seats in the waiting room. The wifi connection did not work.
Experience At AirportArrival and Departure
Date VisitAugust 2017
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"very clean throughout"

(United Kingdom)

New airport building with good facilities. Minimal airport food facilities and retail outlets other than jewellery. Good facilities for vehicles to pick up at ground level and drop off at first floor level. Excellent toilet facilities and very clean throughout with good air conditioning. Construction of second runway in progress together with airport buildings to cater for expected increase in tourism. Downside was that there was no wifi facilities other than those offered by fast food franchises.
Experience At AirportArrival and Departure
Date VisitApril 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes