Pattaya Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 3 reviews
5/10
No Skytrax Rating
Sort Reviews by :
Show
5/10

"bus to & from the plane"

(Thailand)

Not Verified | At last our local airport features nonstop rotations from Europe, operated by TUI UK, using B788 dreamliners, routes are : BHX, LGW & MAN. Unfortunately the embarking & disembarking passengers still get transported by bus to & from the plane. Let's hope that some more airlines will open up this airport to more intercontinental & domestic destinations. As for public transportation, very little has been done in that respect, due to some taxi/limo lobby wanting to draw the blanket to itself. There is however a manned booth of BH Rayong bus Co, alas the agent speaks no English and, discourages foreigners to travel on their buses, thus mostly Thai people know about this cheap transit system to : Rayong, Trat, Pattaya, Si Racha & Chonburi.
Experience At AirportArrival and Departure
Date VisitMay 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
yes
10/10

"a relaxing experience"

(Thailand)

Trip Verified | This is a tiny and very old terminal. There is a new domestic terminal next door. Walk 10 meters to check in desks and a further 20 to immigration control. The lounge looks onto the airfield and was partly full of very noisy Chinese tour groups. Once they left the few passengers to Doha were free to spread out and relax. A small kiosk sold packaged snacks and canned drinks. There was a small kiosk selling Thai Airforce caps and things - this is an army base. Quick bus transfer to plane. All in all a relaxing experience much preferable to either of the huge impersonable Bangkok airports. As a resident of Pattaya City only 35 minutes travel time. Really appreciate Qatar Airways opening services to this port.
Experience At AirportDeparture Only
Date VisitMay 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
1/10

"no explanation, no excuse"

(Thailand)

Verified Review | Flight FD 204 with AirAsia from Singapore to Utapao, Thailand arrived on time. After leaving the plane was transferred by bus to the arrival hall. Then on to a line of about 180 passengers outside on the airfield in three rows in front of six immigration desks. Only four immigration officers of six possible were operating. Waiting time 90 minutes from 3.30 pm to 5 pm. No explanation, no excuse, only stupid announcements, nothing related to the chaos in front of the immigration desks. This airport is to avoid in any case.
Experience At AirportArrival Only
Date VisitSeptember 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no