✅ Trip Verified
| This airport is a disaster from start to finish. Firstly, I was flying from Dublin Airport, Ireland, where we were served by a different airline (originally Transavia), which, if things were up to scratch, that would not have been a problem. Secondly, the flight was delayed for an hour and a half, which was only made aware to us at the last minute. Thirdly, Transavia decided to fly into Charles de Gaulle, and not Orly as promised. Now, I am a 21 year old girl, and I can tell you from experience that France, and thus Paris is not a safe place to be travelling on your own, especially at night with a large 20 kg suitcase, a small 10kg suitcase, and a handbag. How on earth can this airport compensate the "service" that they have provided me? Do they have any idea how horrible the situation was for me? The principal in the school that I work in was supposed to collect me at Orly at 22.45, as scheduled. But, it was unfair on him to come to collect me at CDG as it is over an hour's drive from where I live. Fair enough, a bus was provided from CDG to Orly, but, not only were there no signs on these buses to identify them, I then had to wait on the bus for an hour for another flight. It was now 1.15 in the morning. On arriving at Orly airport, I had planned to get a taxi from Orly to where I live, seeing as my principal could no longer collect me. France is not the place to be getting taxis on your own in the middle of the night. But on arriving at Orly, there were no taxis in sight. Therefore, I had to wait over 2 hours, after already being delayed so much thanks to this airport, for the 191.100 Keolis bus from Orly to Juvisy, to make the first morning train (5.18am) from Juvisy to Brétigny-sur-orge. I had to wait 45 mins again at Juvisy for that train. Then, I had to wait another 45 mins at Gare de Brétigny for the bus towards le Plessis-Paté, which was at 6.15. I arrived back home at 6.30 am, over 7 hours later than planned. At the airport there was not one Transavia assistant there to help. It it absolutely disgusting and disgraceful. Now, I cannot emphasise how furious not only I am, but all my family at home are absolutely furious. Can you justify how they left a 21 year old girl alone in the airport at night with no explanation at all? Do they even care? I have flown with Transavia a few times, and every single time the flight is always delayed at least an hour. Every single occasion that I travel with Orly, the line for security is always a minimum of an hour long, and there are always delays.