Panama Tocumen Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 123 reviews
3/10
No Skytrax Rating
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7/10

Panama Tocumen Airport customer review

(United Kingdom)

Very large modern airport with quite good facilities. We were in transit only so can't comment on immigration customs or luggage waiting times. Plenty of toilets and shops which appeared to be quite expensive. As someone else has remarked signage isn't the best and it can be a bit difficult to spot where the food court is on the second floor. All in all a reasonable experience and there are worse places to spend 4 hours!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Panama Tocumen Airport customer review

(Austria)

The worst airport I've been to. Ridiculous prices the rudest staff I've had to deal with - and they were also very slow - two security checks with a huge line because of which our flight was delayed. I had to take my shoes off for no reason (never had to do that before) and they didn't even tell me why in English she just wouldn't let me through. It was the worst experience and such an awful ending to a great trip.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Panama Tocumen Airport customer review

(United States)

I agree with most of the comments already posted regarding poor signage and poor selection of restaurants at very high prices. It really is one of the worst airports for getting around.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
6/10

Panama Tocumen Airport customer review

(Canada)

Not impressed to get barked at to take shoes off (often no need elsewhere) nor for the ridiculous second security lineup one has to go through if transiting back to U.S. - our flight back to Vancouver was through Houston. Once goes through - no bathroom access unless one endures the lineup again - if even permitted to do so. Totally agree with other postings re rude etc. Absolutely no need. Husband was singled out for extra scrutiny. At least that staff member was relatively ok. Glad we had a better entry experience - it can affect how one feels about country visit.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Panama Tocumen Airport customer review

(United Kingdom)

Not a bad airport but it feels like no one cares much. The signage is among the worst I have come across with no clues at to direction of baggage reclaim on arrival and no sign of gates no. 1-10 on departure. I only came across one moving walkway that worked over two visits. The fact arriving and departing passengers mingle means a full and time-consuming search before immigration and at the gate. It also means that if you buy water airside you have to throw it away before boarding. The idea of having young women conduct the rubdowns is novel. The staff varied between unpleasant and very charming. I know it's like that at many airports but this seemed more extreme.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Panama Tocumen Airport customer review

(United Kingdom)

It is an efficient airport but staff are extremely rude. They seem to have failed charm school. Expect to be shouted at by security personnel and for immigration officers to ask stupid questions.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
8/10

Panama Tocumen Airport customer review

(Panama)

It is a great airport to make connections between flights. It is definitely one of the most convenient for traveling in Latin America. It has a lot of destinations the strategic location and a lot of duty free and restaurants. It is very clean and the lines are not chaotic. If you speak Spanish or English you'll be just fine. The workers are nice and it is quite an advantage that many countries do not need a visa to visit Panama.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Panama Tocumen Airport customer review

(United Kingdom)

I have continuously had stops for 3-5 hours while I am travelling between Belo Horizonte and Los Angeles. The airport is small but still have plenty of duty free shops which always have great sales. Many people don't know about the food courts upstairs but that's because they either don't ask or don't read the signs.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Panama Tocumen Airport customer review

(United Kingdom)

Used this airport for transit from Amsterdam to San José (Costa Rica) and return. I agree with many of the previous reviews. Small a bit chaotic and crowded but it works just fine. Masses of duty free shops. If you want somewhere quieter sit in the chapel. I didn't know about the 2nd floor for food so thanks to Andre Franca for pointing that out. Maybe the signs could be clearer and next time I use Panama to change flights I'll seek this out.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Panama Tocumen Airport customer review

(Brazil)

I found this airport really well kept lots of shops food carts on the second floor (maybe that's the why people here complain because they don't know there's a second floor only for food?). Duty free and more duty free that is overprice. Connections are a breeze.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes