If you are elderly or disabled don't bother going to Majorca. Palma Airport's provision for such passengers is grim. Have just travelled back from Palma -at check in I informed the clerk that assistance had been booked for 83 year old father. I was asked whether he required a buggy or a wheelchair (not being informed how important this choice would be) - opted for the buggy. I checked with the person collecting him that he would be taken to the gate - 04 and was assured he would. As it happened we walked to the gate only to find that he wasn't there. I brought this to the attention of the clerks at the gate desk and was told "he will be here". They called the flight everyone started getting on the bus - and he still hadn't arrived. Then we saw him staggering down a flight of stairs totally unaware of where he was going and sit in the nearest available seat (at the opposite end of the hall). I informed the despatcher at the gate desk and she said "but buggies can't travel down stairs"!! My answer isn't repeatable but needless to say the lack of care aforded to elderly or disabled left me absolutely staggered. Why they should think an elderly man who needs a buggy to get through the airport would be able to walk downstairs and another 200 yds or so beats me.