To be honest they could have laid out the airport a little better. Checkin desks were at the other end of the airport from the railway station from which most people arrive and no seperate desks for Club Europe on BA. This is a no smoking airport so if you want one you have to go back out through security. I agree that the BA Terraces are a little hard to find but WOW that's what I call relaxing with a fountain in the middle and help yourself to a large selection of drinks - again no smoking in here. Aside from that nothing really to set it apart from the rest it can just be a pain to get around sometimes - especially if your gate is right at the other end of the airport and you have to go through immigration it will take at least 15 minutes.