First experience with OSL was very favourable. On arrival first impression of the terminal building was warm and welcoming although it was mid-winter and the outside temperature was sub-zero. Immigration staff were friendly and efficient. Although the distance to baggage reclaim was fairly long it was along a clean and attractive corridor with wooden structure reflecting Norwegian ambience. Baggage appeared almost immediately after a brief visit to the immaculately kept toilets. The check-in hall was airy and clearly signed. Check-in security clearance and immigration check were all swift and friendly. There is a good selection of shops and catering facilities at fair prices beyond passport control. In summary we found OSL to be a joy to use and would not hesitate to recommend it !