Oslo Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 157 reviews
4/10
No Skytrax Rating
Sort Reviews by :
Show
3/10

Oslo Airport customer review

(Norway)

Oslo Airport has really gone done hill this summer. I travel in and out of this airport about twice a month on business. The SAS self check-in terminals have become overloaded by the increase in summer traffic. They're often out of service resulting in a serious bottleneck as travellers line up with big bags. These kiosks are made for business and frequent travellers and seem to confuse many elderly and foreign travellers increasing the delays. I flew two weeks ago and it felt like in was in Heathrow. For travellers in summer 2011 beware that the Airport train (expensive but usually v efficient) won't run past Lillestrom. You have to get out and use a shuttle bus that will drop you somewhere downtown. The Flybus service is cheaper and more reliable. Gardermoen is suffering from an increase in passenger traffic and hasn't kept up. Previously a very good airport it has really gone downhill in 2011.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Oslo Airport customer review

(France)

Modern and pleasant airport. Short ways upon arrival but luggage delivery time can vary. Express train Flytoget connects the airport to Oslo central station every 10 mins - travel time only 19mins but at a premium fare of 200NOK one-way. It is much cheaper to use the hourly NSB regional trains - the 40-minute-trip costs 110NOK. Upon departure no queue at security friendly staff. Boarding gates have great views on the apron but limited seating facilities.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Oslo Airport customer review

(Canada)

I have flown in and out of Oslo airport twice every year since 2002 and it has never disappointed. Quick check-in security screenings thorough though never irritatingly intrusive. Clean floors and bathrooms. Internet available but not for free. Duty-free shops quite expensive. My complaint about this airport is the cost of getting there. 30USD for a bus-ride or bullet-train from the city center of Oslo? What's worse is the taxi-fare from the same place in Oslo at a whopping 150USD.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Oslo Airport customer review

(United Kingdom)

A very nice architecture. Open lots of light glass stone and wood used in making the terminal. There is only 1 terminal which is divided in two (domestic/international) wings. Very easy to navigate. The airport looks a bit small especially after security. The main building and check in facilities are pretty good. Nice to see that almost everybody uses the automatic check in machines this most be something which the Norwegians are good at. I even could use my mobile fingertip or card when boarding the plane at the gate very high tech. The airport express train service between the airport and downtown Oslo is just excellent and very efficient. It runs every 10 mins and uses 20 mins to Oslo. The trains are easily located in the terminal building.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Oslo Airport customer review

(United Kingdom)

A modern efficient airport. A bit like Madrid it helps if you're keen on walking as UK - Norwegian domestics seem to inhabit different ends of a very long building. A bit tedious having to reclaim baggage to do customs clearance on arrival from UK prior to domestic transfer but that said it works reasonably well. Good range of shops - if that's what you want - but you can still see the outside world.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Oslo Airport customer review

Oslo Gardermoen is a wonderful airport. It has been something of a home-away-from-home airport for me and I have always had good experiences there. The security lines are very predictable (usually only 5 minutes) and the airport has a convenient layout with excellent connections to buses and trains.
no
4/10

Oslo Airport customer review

Well organised and friendly staff give a good impression of OSL Airport. The single terminal layout is convenient and all facilities are close by. Spotless clean restrooms and some restaurants and bars round up the positive picture. On the downside quite expensive duty free shops.
no
4/10

Oslo Airport customer review

Elegant and efficient single-terminal layout; friendly and helpful staff they even provide those transparent plastic bags for carry-on liquids for free. Huge Duty-Free area (there's even one at arrival where you claim your baggage) plus cafés and snack shops; clean restrooms. Good traffic connections (Express train local trains several bus companies and taxis). It's all a bit expensive but that's what you have to expect in Norway. Unfortunately the air traffic seems to outgrow the building; they recently removed a very comfortable resting area to make room for new offices.
no
5/10

Oslo Airport customer review

Efficient beautiful airport with high standards and easy to navigate. Only 20 minutes by train to Oslo and features a Radisson located right outside the main entrance. Really enjoyed the steel/glass/wood-designs very bright and airy. A bit pricey Duty Free but it's Norway; what did you expect. Amongst my favourite airports in Europe.
no
5/10

Oslo Airport customer review

I agree with the positive comments below a modern spacious easy-to-use airport with good but expensive facilities. The famous Duty Free shop may be cheap to Norwegian travellers but not to anyone else. As stated elsewhere the rail connection to the city is excellent with the state railway being about half the price of the private one - but not as frequent and a little slower. The express (private) line keeps going until about 01.00 which is great if you arrive at midnight as I did.
no