Omaha Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 3 reviews
6/10
No Skytrax Rating
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1/10

"Absolutely terrible customer service"

(United States)

Trip Verified | Absolutely terrible customer service again with Delta! Could not locate my flight and made my employee late for his flight today, twice in one day, once at Omaha and once at Minneapolis. Both employees were there 2 hours before flight time and still didn't make their flight because of the incompetent employees at the Delta check in. Flights were rebooked at no charge because Delta was at fault but I am not reimbursed for the time lost at the job site for these two employees. Will not be using Delta again.
Experience At AirportDeparture Only
Date VisitFebruary 2021
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

"had no issues whatsoever"

(United States)

Easy in and out airport. Decent selection of food outlets and shopping options for an airport it's size. Flew in for a day trip to visit and old friend and had no issues whatsoever. Security screening was a breeze, less than 5 minutes. Flew in and out of the B concourse.
Experience At AirportArrival and Departure
Date VisitMarch 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
9/10

Omaha Airport customer review

(United States)

Small and easy airport. Plenty of food options. Extremely clean terminals and toilets. Only 9 out of 10 due to parking. Signs are a little confusing when using quick parking option...the signs do not inform if you have made it to North terminal.
Experience At AirportArrival Only
Date VisitMay 2015
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
yes